Positive and Courteous Expression

Your Task.
Revise the following statements to make them more positive.
a. It is impossible for the contractor to complete the footings until the soil is no longer soggy.
b. We must withhold authorizing payment of your consultant’s fees because the Legal Committee claims your work is not completed.
c. In the complaint that you sent in your July 2 letter, you claim that our representative was hostile and refused to help you.
d. Plans for the new health center cannot move forward without full community support.
e. This is the last time I’m writing to try to get you to record my January 6 payment of $500 to my account. Anyone who can read can see from the attached documents that I’ve tried to explain this to you before.
f. Although you apparently failed to read the operator’s manual, we are sending you a replacement blade for your food processor. Next time read page 18 carefully so that you will know how to attach this blade.
g. Customers are ineligible for the 10 percent discount unless they show their membership cards.