Question: Reread the two examples at the beginning of the chapter that involved Target and Netflix. Specify the process that BI improves at each firm and

Reread the two examples at the beginning of the chapter that involved Target and Netflix. Specify the process that BI improves at each firm and a second process that BI could support. Explain the measures you would use to demonstrate how the BI example would improve the effectiveness or efficiency of the process.

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