See the Web site for this book to read about the Whitmann Price Consulting case for this chapter. The following questions cover this Web case.
Discussion Questions
1. What advantages would the proposed Advanced Mobile Communications and Information System provide for Whitmann Price Consulting? What problems might it assist in eliminating?
2. Why do you think Josh and Sandra have been asked to interview the managers of the six business units within WPC as a first step? As IT professionals, Josh, Sandra, and their boss Matt know much more about technology and information systems than the heads of the business units. Shouldn't they be able to design the system without suggestions from amateurs? Including more people in the planning stage is sure to complicate the process.
Critical Thinking Questions
1. If you were Josh or Sandra, what questions would you ask the heads of the six business units?
2. If you were Josh or Sandra, what additional research might you request of your IT staff at this point?