Question: Students arrive at the Administrative Services Office at an average of one every 10 minutes, and their requests take on the average five (5) minutes

Students arrive at the Administrative Services Office at an average of one every 10 minutes, and their requests take on the average five (5) minutes to be processed.
a) Calculate the average arrival and average service rates.
b) What is the average waiting time in the system?
c) What is the minimum number of servers needed if the arrival rate increases to 36 students per hour?

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