Problem Identification Classify each of the following as a problem or a symptom. If it is a symptom, give two examples of a possible underlying problem. If it is a problem, give two examples of a possible symptom that may be detected.

a. declining profits

b. defective production process

c. low-quality raw materials

d. shortfall in cash balance

e. declining market share

f. shortage of employees in the accounts payable department g. shortage of raw material due to a drought in the Midwest h. inadequately trained workers i. decreasing customer satisfaction