Question: An employee in a restaurant spends his time on the following: waiting for a customer order, taking the order, forwarding the order to the kitchen,

An employee in a restaurant spends his time on the following: waiting for a customer order, taking the order, forwarding the order to the kitchen, waiting for the kitchen to confirm the order, bringing the food to the customer, serving the customer, and collecting the payment. Which of these time commitments are waste, which are non–value-added work, and which are value-added work?

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