Questions and Answers of Behavior In Organizations

Compare and contrast the culture of Casablanca with its parent company PolyGram, headquartered in the Netherlands.
Critique the positive and negative aspects of Casablanca's culture.
What is your reaction to the 'workplace spirituality' discussion? Do you find it inspiring? Inappropriate? Why?
On his first afternoon as president of former major record company EMI Music, Davitt Sigerson fired 18 senior executives who did not support the creative quality, artist-led culture he wanted to
To what degree is 'culture' really just 'brainwashing' (or not)?
Critique the 'happy family' versus 'performance culture' aspiration. Which culture would you rather work in and why?
If a record company's artist roster is part of its culture, how do independent companies expand into different genres without alienating current artists? For example, Big Machine Records is an
What could Galaxy do to ease the tension between the international head office and the operating companies (i.e. geographic branches like France)? A video of managerial responses to this case study
List the strengths and weaknesses of centralization versus decentralization at Galaxy.
Knowing that progress is being made by some of the world's most recognized award shows, where do you feel more work needs to be done to more accurately reflect the work of its membership equitably?
Do you believe the steps being made by the Recording Academy, the Academy of Motion Picture Arts and Sciences and the Hollywood Foreign Press Association to improve the recognition of
What are some of the barriers limiting the progress to achieving an inclusive organization?
What are some ways we can improve diversity, equity and inclusion in the creative industries?
Describe how one marginalized group has been impacted in the creative industries.
What are the benefits and challenges of implementing 'positive discrimination' and 'affirmative action' in the workplace?
Define DEI and each of its components.
Do you agree with the steps taken by the Walt Disney Company to explore and educate its content creators on foreign culture? If so, why? If not, why not?
What further approaches could The Walt Disney Company consider to help make its representation of other cultures as authentic as possible?
How effective are remote work and hybrid work environments in the creative industries? What departments or business functions would be more conducive to hybrid, in-person or remote work in a video
Explain the various 'roles' that people play within a team. Can you provide a specific example of how you have taken on one of these roles when working in a team? Was this a personal preference or
What are some of the more effective ways to maintain cohesive teams in a creative environment?
What are the differences between groups and teams?
The dual leadership challenge - Identify a creative organization that has a dual leadership model where one leader looks after the creative output and creative direction and one leader looks after
The Steve Jobs dilemma - Steve Jobs, the celebrated leader of Apple Inc., positioned Apple as being at the heart of the creative industries. His company was the computing partner of choice for the
Which creative industries leader has most impressed you? Why? What traits and approaches did they bring to the leadership of their creative organization?
Since the use of strategic sexual performances appear to be rooted in the culture of commercial popular music, to what extent does this prominent use influence the culture of an organization and
How might organizational leaders deal with what can often be perceived as questionable sexual harassment issues, but may simply be someone using strategic sexual performances to garner favourable
How do these marketing norms in entertainment influence workplace culture and how may strategic sexual performances be used or perceived?
Who is being targeted with her sexuality to garner a favourable impression of Taylor?
In what ways is Taylor's sexuality being used as an ingratiation tactic? How common is this use of power in the creative industries? Specifically, entertainment?
To what extent do music fans know what music they want to discover?
What type of decision-making process is Sheldon advocating here? Is this an appropriate practice for the creative industries?
What data usage is appropriate and what is inappropriate in this context?
How should customer data and research inform new product development decisions in music organizations?
Explore how the organizational context in which each executive works has influenced their views. For example, should not-for-profit entities like orchestras differ in how they make artistic decisions
Who do you disagree with and why?
Which of the artistic leaders do you agree with and why?
Is the evolving nature of social media changing the equation?
What do you think this decision-making process may have looked like for him? Was it more calculated or emotional?
Do you think going significantly into debt out of concern for his reputation is a viable decision for Dean or any musician? Why or why not?
In Dean's circumstances, would you decide to release an EP or a full-length album? Why or why not?
What are some ways Anthony could broach the Web3 topic with Dane?
What are the implications of this case for training and preparing artists for their careers?
What steps could be taken to reconcile the conflicts in this case?
Prepare your own customized self-care plan, drawing from the suggestions listed above. Identify risks that might result from the nature of your work, and your own assessment of your strengths and
Prepare an employee wellbeing plan for a creative organization, drawing from the suggestions listed above and your own additional research.
Which of the conflict resolution approaches mentioned in this chapter (in the discussion on the conflict process) would be appropriate in this situation? A video of managerial responses to this case
Examine the points of conflict in the case. What are the underlying issues that are driving the tensions?
What other policies, practices and processes should Impresario review?
What should Impresario do, both in terms of the key decision and the way she communicates it?
Where should we draw the line with prima donna behaviour (both in terms of this case and the Jeremy Clarkson case that opened the chapter)?
Compare and contrast the conflicting positions around the table. Looking at the conflict between the managers participating in the meeting, would you describe the main source of the conflict as task
How might we design a firm to encourage the maximization of these motivating factors?
How does the intimate 'connection to the product' principle influence motivation in a creative individual?
How can the 'uncertainty of demand' principle influence motivation for the creative firm?
Knowing these, how can we motivate the creative individual to work or produce in a meaningful way? Provide specific managerial examples.
What are the factors that influence motivation?
Provide a specific example of a creative person that you know or are close to. What kind of projects would be appropriate for him or her in order to increase their chances of experiencing flow when
Does environment influence whether you are able to experience flow? If so, what kind of environment could you provide to your creative team, artists or writers in order to encourage entering 'flow
What is flow and how is it achieved? Have you ever experienced being in a flow state? Describe.
How do organizational rituals such as #1 parties or celebrating successes during CMA and Grammy week contribute to workplace satisfaction? Why is this so important in the creative industries?
Is this culture and attitude of winning one that can be successfully replicated across any creative organization? Why or why not?
Knowing what can drive employees to feel positively about their jobs, what specifically are BMLG’s leaders doing to foster a culture of citizenship?
Do you think this is a typical personality 'type' that you would find in the creative and cultural industries? Why or why not?
Which Big Five personality traits best describe the CEO, Imogen Impresario? Provide evidence from the case to support your ideas.
Would Valerie be considered a high or low self-monitor? Provide examples.
Did Valerie exhibit a typical internal or external locus of control?
Do you think this is a typical personality of a creative individual? Why/why not? Or are her behaviours a reflection of something else? Would trait or behavioural psychology better explain her
Which Big Five personality traits best describe Valerie Vesuvius? Give examples of behaviour from the case to support your observations.
Discuss ways in which as a potential manager can help manage the creative person. How might they keep them motivated through the fits and starts of writing songs, recording albums, designing logos,
Do you feel the creative models illustrate the creative process effectively? What are their strengths and what might they be missing in terms of accuracy?
Discuss why the creative process can be a challenge for organizations and their objectives.
Discuss what change circumstances have affected you and how.
As a manager, what are some ways to encourage your employees to be more accepting of change initiatives that may come from your supervisor or the corporate office?
Discuss why most initiatives in organizations aren't successful.
Are there other examples that can be discussed that were not listed within this text?
List and explain the factors that are driving change within the creative and cultural industries.
Describe the creative industry manager's roles and skills.
Define cultural and creative industries and identify special characteristics of these industries which have implications for organizational behaviour.
Explain the importance of 'people skills' to creative industries management.
Present and argue the case for why formal study of organizational behaviour is important and has value.
Define organizational behaviour, and identify the disciplines which have contributed to its development as a field of study.
Define diversity AppendixLO1
Discuss different types of diversity AppendixLO1
Understand the arguments behind the business case for diversity AppendixLO1
Articulate both the advantages and the challenges of diversity AppendixLO1
Some have referred to the San Antonio Spurs as “The United Nations of Hoops” (Salzbrener, 2014). In June of 2014, the Spurs won their fifth NBA championship in 16 seasons. Tim Duncan, the oldest
Define biases, stereotypes, prejudice, and discrimination AppendixLO1
Understand major theories used in diversity research, including:• Self-categorization/social categorization• Realistic group conflict• Social identity • Similarity attraction • Relational
Understand two major concepts based on U.S. employment law to identify discrimination in the workplace, including:• Adverse impact• Disparate treatment AppendixLO1
The following letter, written by a biracial teenage girl, appeared in the 1968 edition of FaVE! magazine (Nimoy, 1968 as reproduced in Epstein, 2013).“Dear Mr. Spock, I am not very good at writing
In January of 2015, two Islamist gunmen attacked the office of a French satirical magazine called Charlie Hebdo. The attackers were outraged because the magazine had published cartoons making fun of
Be aware of the major employment discrimination laws in the United States including Title VII of the Civil Rights Act, the Age Discrimination in Employment Act, the Americans with Disabilities Act,
Be familiar with the International Labor Organization and its mission AppendixLO1
Be aware of average hours worked per week in various countries throughout the world AppendixLO1
Understand International Labor Organization guidelines to foster productive working environments for many groups around the world with respect to:• Age discrimination• Child labor• Forced
Understand maternity and paternity benefits AppendixLO1
Be aware of the wage gap between men and women AppendixLO1
Know what affirmative action is.AppendixLO1
Apple has long been a champion of diversity and inclusion. On its web site, Apple states: “The most innovative company must also be the most diverse. At Apple, we take a holistic view of diversity

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