Question: Virtually every BPM/CPM vendor provides case studies on their Web sites. As a team, select two of these vendors (you can get their names from

Virtually every BPM/CPM vendor provides case studies on their Web sites. As a team, select two of these vendors

(you can get their names from the Gartner or AMR lists). Select two case studies from each of these sites.

For each, summarize the problem the customer was trying to address, the applications or solutions implemented, and the benefits the customer received from the system.

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