The management change level of adoption requires users of an information system to:

a. Treat the system as a black box and use the information or solution to the problem provided by the system

b. Have an elementary understanding of the system so it can be used as a tool to find answers to specific problems

c. Rethink their view of their job and the way in which they perform their job

d. Develop a fundamental appreciation of the analytical approach used by the system to solve a problem