Question: Rasheed had never experienced a more diffi cult multiple-choice test. Virtually every alternative for every question looked equally correct. By the end of the exam,

Rasheed had never experienced a more diffi cult multiple-choice test.

Virtually every alternative for every question looked equally correct. By the end of the exam, he felt extremely anxious. Rasheed’s experience is somewhat analogous to a phenomenon discovered by Pavlov’s associates, which they called ____________.

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