Hospitals What They Are And How They Work 3rd Edition Don Griffin, Donald J Griffin - Solutions

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If you were to obtain a healthcare executive position outside of the United States, what obstacles would you expect to find during your first 3 months and during your first year in the foreign nation?
What are the criteria used by the WHO to rank the quality of health and health care in countries? What nations rank in the top 10 and why?
Where does the United States rank in the world regarding health care according to the WHO?
What portion of the US population does not have health insurance?
Why is health care in the United States more expensive than in the rest of the world?
What are the three key areas usually used to compare health care systems?
Discuss the pros and cons of universal health care. Examine the Canadian system and compare it to what you understand is provided in the US. Why is the topic of universal healthcare destined to be one of the leading political issues in the very near future? Why is industry suddenly supporting such
What are the three classes of care discussed in the chapter? How can care be made more equitable?
Discuss ways of changing the misdistribution of physicians in the US.What incentives or disincentives can be undertaken to persuade new physicians to move to rural areas?
What are four medical institutional elements and a fifth affecting element?
What are three major issues that must be addressed by a health care system?
Why is the US health care system called a “patchwork quilt?”
Discuss why planning is very important, but is wasteful without “implementation”and then “execution” (of the plan).
Should a hospital periodically change its mission? Why or why not?
How often should a hospital undertake planning?
Does the CON process save taxpayers money or does it spend taxpayer money on unnecessary agencies and attorney fees?
Should the hospital involve local leaders in the planning process? Why or why not?
Why must upper management be involved in planning? Why can’t it just retain a consultant service?
What is a mission statement? A vision statement?
What is a plan? Why plan?
Contact the marketing director of a large hospital in your city and discuss the market channel. What has their hospital done “upstream”to build an intake program to acquire patients (for example, free standing clinics) and what has been done “downstream” for continued care (for example,
What are two methods of hospital fundraising?
Describe positioning and tell why it is important.
What is a physician audit?
Give four examples of a hospital’s market research effort.
What is branding?
How is image advertising different from product line advertising?
Give five examples of written publications important to the hospital’s marketing effort.
What are focus groups?
What is a target market?
What are the four Ps of marketing?
What is marketing? How is it different from public relations?
Discuss the pros and cons of undertaking a JCAHO survey as opposed to undertaking a Medicare survey.
What is a sentinel event? Can a hospital report such an event and still insulate itself against litigation? Call several healthcare attorneys in your area and report their opinions.
What is JCI? Are the standards the same as standards for US hospitals?
Research the hospital licensing criteria for your state, and discuss the strengths and weaknesses of the criteria.
What is a recognized alternative survey to JCAHO?
Who comprises a survey team?
What is JCAHO?
In December 1991, hospitals participating in Medicare and Medicaid were required to inform their patients of their right to “self-determination” as it corresponds to their existing state law. Research and report on your state’s law regarding “durable power of attorney for healthcare
Are bioethical issues universal among people and nations? For example, your hospital has a Muslim patient who is in need of a bioethics consultation.Should the bioethics committee consult with a religious leader within the local Muslim community and invite him or her to attend the meeting to give
Discuss the bioethical problems (if any) with transplanting a face, as was first done in December 2005.
Discuss this statement: Bioethics does not often have answers to which everyone agrees.
What is ethics?
What is social justice?
What is beneficence?
What is nonmaleficence?
What is autonomy?
Who is usually invited or appointed to the bioethics committee?
What is bioethics?
Discuss how nosocomial (hospital-acquired) infections can be reduced.Should the infection control nurse be part of the nursing department or the quality improvement department?
How can bar-coding be used to reduce patient errors?
What are off-label uses of medication and why is this practice sometimes dangerous?
How can computers be used to reduce medical errors? Discuss pharmacy software that is specifically designed for this purpose.
What are the seven National Patient Safety Goals mandated in the JCAHO accreditation program?
Discuss how medication errors may be prevented.
What are adverse drug reactions? Give three examples.
What are medication errors? Give five examples.
Where do medical mistakes rank in the list of leading causes of death in the United States?
Define “intentional tort” and list several examples. How are intentional torts different from negligence? Are both intentional torts and negligence actions found in medicine? If so, give examples.
What is a tort? Is it a form of civil law or criminal law?
What is defensive medicine?
What is the difference between risk management and quality improvement?
What is medical malpractice?
What is the doctrine of respondent superior?
What are four necessary elements of a medical malpractice case?
What is the function of the risk manager?
Discuss the Leapfrog organization and what it is doing to improve quality and outcomes in health care.
What is the function of the credentials committee? List at least six items that it would want to examine in an application for privileges.
Define clinical indicators and clinical outcomes.
What is the role of the tissue committee?
What is the board’s role in quality improvement?
What is ORYX?
What is CMS, and what did it replace?
What is the function of the mortality and morbidity committee?
What is utilization review?
What is quality improvement and why is it so important in a hospital?
Research how long a medical record must be kept by a hospital in your state. Discuss whether this is an appropriate time period.
Research who owns the medical records in your state, and discuss the pros and cons of this arrangement.
Are x-rays and other imaging or laboratory tests part of the medical record? If they are, where are they stored?
If a documentation (entry) mistake is found in a medical record, can it be changed or altered?
What is the function of the medical records committee?
How is the medical records department organized?
Why must physicians complete their medical records in a timely fashion?
What is HIPAA? What are the four main reasons for its passage and which reason has had the most impact on hospitals?
Why has the medical records department become increasingly important?
A patient demands an itemized bill from your hospital and then complains to you that she was charged $129.00 for a “mucus collection system” which turned out to be a box of tissues. How do you respond to her complaint?
What are the duties and responsibilities of the corporate compliance officer?To whom should he or she report?
What are the reasons that a hospital may use an outside CPA firm?
What is the function of the patient accounts and billing department?
What is reviewed in an annual audit?
What are some trends in hospital MIS?
What is fund accounting?
What are five major business functions of a hospital?
Who should be involved in the budgeting process? Why should finance personnel not be the only ones involved?
What is equity capital? How is it accumulated and for what is it used?
Describe four types of financial ratios and for what reason each is used.
Why do some hospitals choose to lease rather that purchase large capital equipment?
What is a capital budget?
What is the difference between debt and equity financing?

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Hospitals What They Are And How They Work 3rd Edition Don Griffin, Donald J Griffin - Solutions

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