New Semester
Started
Get
50% OFF
Study Help!
--h --m --s
Claim Now
Question Answers
Textbooks
Find textbooks, questions and answers
Oops, something went wrong!
Change your search query and then try again
S
Books
FREE
Study Help
Expert Questions
Accounting
General Management
Mathematics
Finance
Organizational Behaviour
Law
Physics
Operating System
Management Leadership
Sociology
Programming
Marketing
Database
Computer Network
Economics
Textbooks Solutions
Accounting
Managerial Accounting
Management Leadership
Cost Accounting
Statistics
Business Law
Corporate Finance
Finance
Economics
Auditing
Tutors
Online Tutors
Find a Tutor
Hire a Tutor
Become a Tutor
AI Tutor
AI Study Planner
NEW
Sell Books
Search
Search
Sign In
Register
study help
business
business accounting
Edexcel Business A Level Year 1 Includes AS 1st Edition Ian Marcouse, Andrew Hammond, Nigel Watson - Solutions
8 Explain a circumstance in which an authoritarian approach to leadership may be desirable.
7 Explain why autocratic managers may be of more use in a crisis than democratic ones.
6 Is there one correct leadership style for running a football team or a supermarket chain?
5 Why is it ‘clear that Theory Y managers would be inclined to adopt a democratic leadership style’?
4 Distinguish between McGregor’s Theory X and Theory Y.
3 Outline one advantage and one disadvantage of an autocratic management approach.
2 Identify two features of democratic management.
1 Distinguish between autocratic and paternalistic management.
2 Evaluate the importance of financial reward systems in the motivation of young, part-time staff at a business such as Nando’s, McDonald’s or KFC.
1 Evaluate the view that there is no one ideal method to motivate staff, because everyone is different.
3 Use the evidence provided in the text to assess how a manager might improve the workplace performance of one of the following: a school cleaner; a full-time employee at Tesco; or a bus driver.
2 The ILM implies that the £36.9 billion spent on performance bonuses was a waste of money. Assess two possible reasons why businesses might persist with staff bonuses despite the evidence provided here.
1 From the passage:a) Outline three points that fit into the category called ‘motivators’ by Herzberg.b) Outline two points that fit into the category called ‘hygiene factors’by Herzberg.
4 Evaluate the benefits of the government’s proposal to scrap pay increases based on length of service in favour of performancerelated pay.
3 Assess two ways the government might measure the individual performance of teachers.
2 Apart from money, assess two other factors which might motivate teachers.
1 Explain why the government appears to believe that teachers are motivated by money.
9 What problems may result from a manager bullying staff to ‘motivate’ them?
8 What could be the implications of providing a profit share to senior managers but not to the workforce generally?(5)
7 State two advantages and two disadvantages of offering staff performance-related pay.
6 Explain in your own words how ‘empowerment’ differs from‘delegation’.
5 Distinguish between job rotation and job enrichment.
4 State three reasons why job enrichment should improve staff motivation.
3 How should a manager deal with a mistake made by a junior employee?
2 Look at the famous saying by Lee Iacocca on page 131. Explain in your own words what he meant by this.
1 Identify three advantages to an employee of working in a team.
2 Evaluate the changes that might occur if Tesco’s new boss decided to apply Maslow’s hierarchy of needs to the whole workforce.
1 Followers of F.W. Taylor and Professor Herzberg each set about increasing the motivation of teachers. Evaluate which would be the most successful.
3 Later on in this (true) story, Tania read in the local paper that the factory was closing. The reason given was ‘lower labour productivity than at our other bakeries’. The newspaper grumbled about the poor attitudes of local workers. Assess the extent to which there is justification for this
2 If a managerial follower of Taylor’s methods came into the factory, how might she or he try to improve the productivity level?
1 Assess the working lives of the shift workers at the bakery, using Herzberg’s two-factor theory.
4 Assess which of the factors is the most important motivator.
3 Separate research by Herzberg showed that ‘responsibility’ had the longest-lasting effects on job satisfaction. Explain why this might be so.
2 Herzberg categorises ‘Salary’ as a hygiene factor, i.e. underpayment is a source of demotivation. Assess that view based on the evidence in Figure 20.2.
1 Give the factors that had the least effect on satisfaction or dissatisfaction.
12 Maslow’s idea of ‘self-actualisation’ means (choose one answer):a) striving to get a promotionb) finding just what you’re capable ofc) getting the money rewards you deserved) finally enjoying true self-esteem.
11 Herzberg’s ‘hygiene factors’ relate best to (choose one answer):a) Taylor’s focus on the ‘one best way’b) Maslow’s concept of self-actualisationc) Taylor’s idea of self-actualisationd) Maslow’s physiological needs.
10 If staff absenteeism is increasing, it is likely to be because (choose one answer):a) hygiene factors are over-rewardedb) wage increases are outstripping inflationc) there’s too much self-actualisationd) division of labour is too high.
9 What is job enrichment? How is it achieved?
8 How do motivators differ from hygiene factors?
7 Herzberg believes pay does not motivate, but it is important.Why?
6 State three business implications of Maslow’s work on human needs.
5 Describe in your own words why Maslow organised the needs into a hierarchy.
4 Which two levels of Maslow’s hierarchy could be called ‘the lowerorder needs’?
3 Explain how workers in a bakery may be affected by a change from salary to piece rate.
2 Explain the meaning of the term ‘economic man’.
1 Which features of the organisation of a McDonald’s could be described as Taylorite?
2 Organisational hierarchies were originally modelled on the Army, with many ranks and clarity about who was the boss of whom. Evaluate whether this approach is out of date in a business world dominated by online sales and online businesses.
1 For a business of your choice, evaluate why it may be moving towards – or moving away from – a centralised management approach.
1 For a business of your choice, evaluate why it may be moving Marketing director Managing director Human Operations director resources manager New product manager Market research Brand manager manager Factory manager Quality Stock manager controller
3 Assess the ways in which the factory manager may benefit or suffer from the organisational structure shown in Figure 19.5.
2 Explain why vertical communications may not be as effective today as in the past at Chicken Little.
1a) From Figure 19.5, give the managing director’s span of control.b) Assess the strengths and weaknesses of this organisational structure.c) Assess the importance of personnel management within this business.
10 In your own words, explain the meaning of the term ‘matrix management’.1 Explain how Morrisons’ organisational chart will change following the restructuring.2 Analyse the probable thinking behind Morrisons’ decision to change its management structure.3 Evaluate whether the changes are
9 What do you think would be the right organisational structure for a hospital? Explain your answer.
8 What is meant by the term ‘accountable’?
7 State three possible problems for a business with many levels of hierarchy.
6 Why is it important for a growing firm to think carefully about its organisational structure?
5 Explain what an organisational chart shows.
4 Explain two implications of a firm having too wide a span of control.
3 Some theorists believe that the ideal span of control is between three and six. To what extent do you agree with this?
2 Define span of control.
1 What is meant by the chain of command?
2 According to the Leitch Report, UK employers spend an estimated£33 billion in total each year on training, yet one third of employers provide no training at all. Evaluate the most likely consequences for firms who choose not to train their staff.
1 Stamford Software Solutions, a medium-sized IT company based in the south-east of England, needs to recruit a new sales manager.Evaluate how the company should do this.
3 Assess what might be included in a programme of induction training for a new butler.
2 Assess two possible benefits of training prospective butlers in the classroom.
1 Outline two personal qualities to be expected of a butler to a billionaire.
3 Assess the pros and cons of on-the-job and off-the-job training for companies like Etsy.
2 Assess how businesses like Etsy might benefit from employing a more diverse workforce.
1 Outline one possible reason why most of Etsy’s team of engineers were men.
9 Outline two reasons why a firm should provide induction training for newly recruited employees.
8 Suggest two methods that a firm could use to evaluate the effectiveness of its recruitment and selection procedure.
7 Outline one advantage and one disadvantage of using interviewing as a method of selecting candidates for a job vacancy.
6 Examine one suitable method for recruiting applicants to each of the following job roles:a) a caretaker for a local schoolb) a temporary sales assistant for a high street retailer over the Christmas periodc) a marketing director for a multinational company.
5 Outline one advantage and one disadvantage of external recruitment.
4 Suggest two reasons why internal recruitment may not be a suitable means of filling vacancies for a rapidly expanding business.
3 Outline two factors that would influence the method of recruitment used by a business.
2 Briefly explain the difference between a job description and a person specification.
1 Outline two reasons why a business may need to recruit new employees.
2 Evaluate the possible impact of adopting more flexible working practices on the international competitiveness of a firm such as Cadbury.
1 Management guru Robert Townsend urged companies to dismantle their personnel departments and make sure that every manager felt responsible for training and motivating their own staff. Evaluate whether that idea would work in a big, modern business such as McDonald’s.
3 The move to zero-hours contracts is said to be a way to adapt the organisational structure to improve competitiveness. Using the evidence and your wider knowledge, evaluate how likely it is to achieve this effect.
2 For firms, an alternative to zero-hours contracts is to outsource the work to specialist companies. Assess two possible downsides to outsourcing a job such as nursing.
1 Give two complaints about zero-hours contracts made by both Chris and Harry.
3 Evaluate whether the creation of a more flexible workforce is crucial to the continuing success of a company such as First Direct.
2 Assess two possible benefits for a business such as First Direct of creating a more flexible workforce.
1 Give two examples of flexible working practices used by First Direct.
10 Examine two reasons why the move towards greater flexibility might lead to increased insecurity within the workforce.
9 Outline two reasons why a firm’s employees may welcome the decision to move towards increased labour flexibility.
8 Outline one advantage and one disadvantage to joining a trade union when you start your first job.
7 State two ways in which a bank offering telephone and internet services to customers would benefit from introducing greater time flexibility.
6 In 2013, a newspaper said that ‘100 workers have been dismissed(at a local factory) because of weak trading’. Explain why the paper was incorrect.
5 Why might a company encourage its staff to work from home rather than in a central office?
4 Explain, using examples, what is meant by the term ‘multi-skilling’.
3 Briefly explain what is meant by the term ‘lean production’.
2 Outline two reasons why firms may have chosen to adopt a more flexible approach to workforce arrangements.
1 Why could increased market change have an effect on the way people are employed today?
2 Your friend the Emir of Bhutan has just bought Birmingham FC and appointed you as manager. All the staff have been sacked so that you can start afresh (with a £200 million budget). Evaluate the key principles that would influence your people management plan.
1 For one of its Christmas TV commercials, Waitrose boasted that‘people who own the business care more’. Yet regular surveys by The Grocer magazine suggest that customer service at Waitrose is significantly worse than at Asda or Morrisons. Evaluate the possible factors that might make staff at
Showing 400 - 500
of 3088
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Last
Step by Step Answers
Get 50% OFF
Claim Now
