Business Foundations A Changing World 11th Edition O. C. Ferrell, Geoffrey Hirt, Linda Ferrell - Solutions

What events and trends in society, technology, and economics do you think will shape human relations management theory in the future?
View the video Cheaper by the Dozen (1950) and report on how the Gilbreths tried to incorporate their passion for efficiency into their family life.
Consider a person who is homeless: How would he or she be motivated and what actions would that person take? Use the motivation process to explain. Which of the needs in Maslow’s hierarchy are likely to be most important? Least important?
Why are motivational strategies important to both employees and employers?
Name and describe some flexible scheduling strategies. How can flexible schedules help motivate workers?
Identify and describe four job-design strategies.
What is Theory Z? How can businesses apply Theory Z to the workplace?
Contrast the assumptions of Theory X and Theory Y. Why has Theory Y replaced Theory X in management today?
What are Herzberg’s hygiene and motivational factors? How can managers use them to motivate workers?
Explain Maslow’s hierarchy of needs. What does it tell us about employee motivation?
What was the goal of the Hawthorne studies? What was the outcome of those studies?
Describe the motivation process.
Why do managers need to understand the needs of their employees?
Critique a business’s program for motivating its sales force.
Describe some of the strategies that managers use to motivate employees.
Investigate various theories of motivation, including Theories X, Y, and Z; equity theory; expectancy theory; and goal-setting theory.
Compare and contrast the human relations theories of Abraham Maslow and Frederick Herzberg.
Summarize early studies that laid the groundwork for understanding employee motivation.
Define human relations and determine why its study is important.
Why has self-distribution been so beneficial for Home Run Inn? Do you think it would be successful for every manufacturing company?
Why is Home Run Inn able to compete at prices higher than its rivals’?
Describe how taking risks to increase its operational capacity turned Home Run Inn pizza into the top player in the frozen pizza industry.
Interview someone from your local Chamber of Commerce and ask him or her what incentives the community offers to encourage organizations to locate there. (See if these incentives relate to the criteria firms use to make location decisions.)
Find a real company that uses JIT, either in your local community or in a business journal. Why did the company decide to use JIT? What have been the advantages and disadvantages of using JIT for that particular company? What has been the overall effect on the quality of the company’s goods or
Compare and contrast OM at McDonald’s with that of Honda of America. Compare and contrast OM at McDonald’s with that of a bank in your neighborhood.
When might a firm decide to inspect a sample of its products rather than test every product for quality?
Describe some of the methods a firm may use to control inventory.
Define supply chain management and summarize the activities it involves.
What is flexible manufacturing? How can it help firms improve quality?
What criteria do businesses use when deciding where to locate a plant?
In what industry would the fixed-position layout be most efficient? The process layout? The product layout? Use real examples.
Who is involved in planning products?
Compare and contrast a manufacturer versus a service provider in terms of operations management.
Differentiate among the terms operations, production, and manufacturing.
What is operations management?
Why does Chipotle employ strict cooking, preparing, and serving guidelines for its food?
Why does Chipotle prepare menu items in front of customers?
How does Chipotle’s made-to-order menu increase organizational complexity?
Evaluate a business’s dilemma and propose a solution.
Assess the importance of quality in operations management.
Specify some techniques managers may use to manage the logistics of transforming inputs into finished products.
Describe the elements involved in planning and designing an operations system.
Explain how operations management differs in manufacturing and service firms.
Define operations management and differentiate between operations and manufacturing.
Evaluate Hot Topic subsidiary Torrid’s values—customer service, communication, development and recognition, community, and fun.
What are the advantages in having a decentralized organizational structure at Hot Topic?
How would you describe the corporate culture for employees who work at Hot Topic?
Evaluate the pros and cons of the system developed by QS.
If each work group has a team representative, what problems will be faced in supervising these representatives?
What techniques or skills should an employee have to assume a leadership role within a work group?
Interview the department chairperson in charge of one of the academic departments in your college or university. Using Table 7-1 as a guideline, explore whether the professors function more like a group or a team. Contrast what you learned here with what you see on your school’s basketball,
Explain, using a specific example (perhaps your own future business), how an organizational structure might evolve. How would you handle the issues of specialization, delegation of authority, and centralization? Which structure would you use? Explain your answers.
Discuss how an organization’s culture might influence its ability to achieve its objectives. Do you think that managers can “manage” the organization’s culture?
How have technological advances made electronic oversight a necessity in many companies?
Discuss the role of the grapevine within organizations. How can managers use it to further the goals of the firm?
Discuss the different forms of organizational structure. What are the primary advantages and disadvantages of each form?
Define span of management. Why do some organizations have narrow spans and others wide spans?
Distinguish between centralization and decentralization. Under what circumstances is each appropriate?
Explain how delegating authority, responsibility, and accountability are related.
What are self-managed work teams and what tasks might they perform that traditionally are performed by managers?
Explain the difference between groups and teams.
Identify four types of departmentalization and give an example of each type.
Analyze a business’s use of teams.
Distinguish between groups and teams and identify the types of groups that exist in organizations. 7 Describe how communication occurs in organizations.
Compare and contrast some common forms of organizational structure.
Determine how organizations assign responsibility for tasks and delegate authority.
Describe how specialization and departmentalization help an organization achieve its goals.
Define organizational structure and relate how organizational structures develop.
Explain the importance of organizational culture.
Why is it necessary for Panera to continually engage in the strategic planning process?
What skills does Ron Shaich need to be an effective manager?
Describe how Ron Shaich uses the functions of management.
Suggest a plan for Infinity to compete successfully over the next 10 years.
Evaluate the opportunities for Infinity, including using its current strategy, and propose alternative strategies.
Evaluate Infinity’s current situation and analyze its strengths and weaknesses.
You are a manager of a firm that manufactures conventional ovens. Over the past several years, sales of many of your products have declined; this year, your losses may be quite large. Using the steps of the decision-making process, briefly describe how you arrive at a strategy for correcting the
Interview a small sample of managers, attempting to include representatives from all three levels and all areas of management. Discuss their daily activities and relate these activities to the management functions of planning, organizing, directing, and controlling. What skills do the managers say
Give examples of the activities that each of the following managers might be involved in if he or she worked for the Coca-Cola Company: Financial manager Production and operations manager Personnel manager Marketing manager Administrative manager Information technology manager Foreman
What is the mathematical formula for perfect management? What do managers spend most of their time doing?
Explain the steps in the decision-making process.
What are three styles of leadership? Describe situations in which each style would be appropriate.
What skills do managers need? Give examples of how managers use these skills to do their jobs.
In what areas can managers specialize? From what area do top managers typically come?
Identify the three levels of management. What is the focus of managers at each level?
Name the four functions of management, and briefly describe each function.
Why must a company have financial resources before it can use human and physical resources?
Explain why the American Heart Association would need management, even though its goal is not profit related.
Why is management so important, and what is its purpose?
What are the advantages and disadvantages of Xiaomi selling its phones directly to consumers?
Do you think Lei’s business model that is so successful in China will have the same success in the United States? Why or why not?
What similarities do Lei and Jobs share?
Recommend a new strategy to revive a struggling business.
Summarize the systematic approach to decision making used by many business managers.
Specify the skills managers need in order to be successful.
Distinguish among three levels of management and the concerns of managers at each level.
Describe the major functions of management.
Define management and explain its role in the achievement of organizational objectives.
What are the disadvantages of buying into the Sonic franchise?
What are the advantages of becoming a Sonic franchisee?
What is Sonic’s competitive advantage over other fastfood franchises?

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Business Foundations A Changing World 11th Edition O. C. Ferrell, Geoffrey Hirt, Linda Ferrell - Solutions

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