After your meeting with the employee, described in Exercise 19, write an email confirming what you talked about. Try to be supportive but avoid “sugar-coating” the feedback.

Exercise 19

Think about a time at a former job or internship when a coworker’s performance didn’t meet your expectations. Imagine that you are that person’s manager and plan to give feedback.

When you’re ready, role-play this situation with another student playing the role of the employee, who is open to and appreciates the manager’s feedback. Have a third student observe the interaction, take notes, and give feedback using principles for giving and receiving feedback discussed in the chapter.