Do you default to using text and email when a phone call might be a better choice?

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Do you default to using text and email when a phone call might be a better choice? Sometime in the next week, consider a situation that you can address by phone. What makes you uncomfortable about having a voice conversation, and how can you work through these feelings? If it’s easier, schedule a time for the call, and give the receiver an idea of what you would like to discuss. If you do make the call, reflect afterward on what went well and what you might do differently in the future.

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