Question: If a message has both positive and negative elements, you should a. Always start with the bad news to get it out of the way

If a message has both positive and negative elements, you should

a. Always start with the bad news to get it out of the way first

b. Write two separate messages; never mix good and bad news

c. Put the bad news in a postscript (p.s.) at the bottom of the letter

d. Try to put the negative news in a positive context

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