Excellence In Business Communication 12th Global Edition John V. Thill, Courtland L. Bovee - Solutions

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Why are the questions you ask during an interview as important as the answers you give to the interviewer’s questions? [LO-3]
How can you prepare for a situational or behavioral interview if you have no experience with the job for which you are interviewing? [LO-2]
Message Strategies: Employment Messages (Letters of Resignation) [LO-5] Leaving a job is rarely stress free, but it’s particularly difficult when you are parting ways with a mentor who played an important role in advancing your career. A halfdozen years into your career, you have benefited
Message Strategies: Employment Messages [LO-5]Following your feedback request in Q16.38, you received a helpful response with excellent development advice. Sometime later you receive an email, with attached job advert, from the recruitment manager inviting you to send an application letter to a
Message Strategies: Employment Messages [LO-5]You recently went for an interview for a job that you really wanted. You prepared thoroughly for the interview and, having reached the final selection process have been very hopeful of being hired for the job. Unfortunately, this morning you have
Career Management: Interviewing [LO-4] Interviews frequently begin with a question such as, “Tell me a little about yourself.” Whilst this is a ‘warm-up’ question it is still part of the interview and something you can prepare for.Your task: Prepare several answers to the ‘warm-up’
Career Management: Interviewing [LO-4] Interviewing is a skill that can be improved through observation and practice.Your task:You and all other members of your class are to write letters of application for an entry-level or management-trainee position that requires an engaging personality and
Career Management: Researching Target Employers[LO-3] Research is a critical element of the job search process.With information in hand, you increase the chance of finding the right opportunity (and avoiding bad choices), and you impress interviewers in multiple ways by demonstrating initiative,
Message Strategies: Employment Messages [LO-1]Finding job openings that align perfectly with your professional interests is wonderful, but it doesn’t always happen. Sometimes you have to widen your search and go after whatever opportunities happen to be available. Even when the opportunity is not
Message Strategies: Employment Messages [LO-1]If you want to know whether job candidates can express themselves clearly on Twitter, why not test them as part of the application process? That’s exactly what the Minneapolis advertising agency Campbell Mithun does. Rather than having them using
Message Strategies: Employment Messages [LO-1]Search for an organisation that you would really like to work for and find an appropriate position that you could apply for even if there are no immediate vacancies. Prepare your social media profile and a résumé/CV specifically for this position so
Media Skills: Video; Message Strategies: Employment Messages [LO-1], Chapter 7 With its encouragement of video applications and abandonment of traditional job postings, Zappos might be starting a mini-trend toward a new style of employment application.
a. Here are the corrected figures: 42.7% agree, 23.25%disagree, 34% are undecided, and the error is 0.05%.b. Here are the corrected figures: 42.7% agree, 23.25%disagree, 34.0% are undecided, and the error is .05%.c. Here are the corrected figures: 42.70% agree, 23.25%disagree, 34.00% are undecided,
a. Deliver the couch to 783 Fountain Rd., Suite 3, Procter Valley, CA 92074.b. Deliver the couch to 783 Fountain Rd., Suite three, Procter Valley, CA 92074.c. Deliver the couch to seven eighty-three Fountain Rd., Suite three, Procter Valley, CA 92074.
a. Our blinds should measure 38 inches wide by 64 and one-half inches long by 7/16 inches deep.b. Our blinds should measure 38 inches wide by 64-1/2 inches long by 7/16 inches deep.c. Our blinds should measure 38 inches wide by 64-1/2 ″long by 7/16 inches deep.
a. Last year, I wrote 20 15-page reports, and Michelle wrote 24 three-page reports.b. Last year, I wrote 20 fifteen-page reports, and Michelle wrote 24 three-page reports.c. Last year, I wrote twenty 15-page reports, and Michelle wrote 24 three-page reports.
a. More than half the U.S. population is female.b. More than ½ the U.S. population is female.c. More than one-half the U.S. population is female.
a. 95 percent of our customers are men.b. Ninety-five percent of our customers are men.c. Of our customers, ninety-five percent are men.
a. Our deadline is 4/7, but we won’t be ready before 4/11.b. Our deadline is April 7, but we won’t be ready before April 11.c. Our deadline is 4/7, but we won’t be ready before April 11.
a. Make sure that all 1,835 pages are on my desk no later than 9:00 a.m.b. Make sure that all 1835 pages are on my desk no later than nine o’clock in the morning.c. Make sure that all 1,835 pages are on my desk no later than nine o’clock a.m.
a. The market for this product is nearly 6 million people in our region alone.b. The market for this product is nearly six million people in our region alone.c. The market for this product is nearly 6,000,000 million people in our region alone.
a. We need to hire one office manager, four bookkeepers, and 12 clerk-typists.b. We need to hire one office manager, four bookkeepers, and twelve clerk-typists.c. We need to hire 1 office manager, 4 bookkeepers, and 12 clerk-typists.
Career Management: Interviewing [LO-3] Prepare written answers to 10 of the questions listed in Table 16.3
Career Management: Interviewing [LO-3] Write a short email to your instructor, discussing what you believe are your greatest strengths and weaknesses from an employment perspective. Next, explain how these strengths and weaknesses would be viewed by interviewers evaluating your qualifications.
Career Management: Interviewing; Collaboration:Team Projects [LO-4], Chapter 2 Divide the class into two groups. Half the class will be recruiters for a large chain of national department stores, looking to fill manager trainee positions (there are 16 openings). The other half of the class will be
Based on what you’ve learned about this company’s culture, what aspects of your personality should you try to highlight during an interview?
Armed with this information, what aspects of your background do you think might appeal to this company’s recruiters?
What Internet sources did you use to obtain this information?
What did you learn about this organization that would help you during an interview there?
Career Management: Preparing for Interviews[LO-3] Google yourself, Bing yourself, scour your social networking profiles, review your Twitter messages, and explore every other possible online source you can think of that might have something about you. If you find anything potentially embarrassing,
Message 16.E: Letter Declining a Job Offer [LO-5]I’m writing to say that I must decline your job offer. Another company has made me a more generous offer, and I have decided to accept. However, if things don’t work out for me there, I will let you know. I sincerely appreciate your interest in
Message 16.D: Letter of Inquiry [LO-5]I have recently received a very attractive job offer from the Warrington Company. But before I let them know one way or another, I would like to consider any offer that your firm may extend. I was quite impressed with your company during my recent interview,
Message 16.C: Thank-You Message [LO-5]Thank you for the really marvelous opportunity to meet you and your colleagues at Starret Engine Company. I really enjoyed touring your facilities and talking with all the people there. You have quite a crew! Some of the other companies I have visited have been
Message 16.B: Writing Application Follow-Up Messages [LO-1]Did you receive my résumé? I sent it to you at least two months ago and haven’t heard anything. I know you keep résumés on
Message 16.A: Writing an Application Letter [LO-1]I’m writing to let you know about my availability for the brand manager job you advertised. As you can see from my enclosed résumé, my background is perfect for the position. Even though I don’t have any real job experience, my grades have
What should you do if your mind goes blank after an interviewer asks you a question? [LO-4]
Why is it important to distinguish unethical or illegal interview questions from acceptable questions? Explain. [LO-4]
You missed a year between classes X and XII. The company for which you are appearing for an interview is very particular about educational credentials. How would you handle this issue during the interview? [LO-3]
If you lack one important qualification for a job but have made it past the initial screening stage, how should you prepare to handle this issue during the next round of interviews? Explain your answer. [LO-3]
A letter declining a job offer should followa. The direct approachb. The AIDA modelc. A negative news approachd. The polite plan
After a job interview, you should send a follow-up messagea. Within two days after the interviewb. Only if you think you got the jobc. That follows the AIDA organizational modeld. That does all of the above
What should you do if the interviewer tells you the salary for the job being offered?a. Always take whatever the company offers.b. Respond with a figure higher than what is offered.c. Respond with a figure lower than what is offered.d. Ask if there is any room to negotiate on salary
Which of the following is an advisable response to an interviewer who asks you about your marital status, how many children you have, and what their ages are?a. Answer the questions; it is perfectly within the interviewer’s right to ask you such personal questions, even if they are not directly
Studies show that many interviewers, particularly those with poor training, make up their minds about candidatesa. In the first 20 seconds of the interviewb. In the final 20 seconds of the interviewc. On the basis of the résuméd. On the basis of the cover letter
If you’re not sure what style of clothing to wear to a particular interview and you’re not able to ask someone at the company for advice, what should you do?a. Dress in a fairly conservative style; it’s better to be a little too dressy than too casual.b. Dress as you would like to dress on
If you believe that you have a particular disadvantage related to some aspect of your appearance, interviewing skills, job skills, or work experience, how should you handle the situation when preparing for an interview?a. Plan to make a joke about your weakness early in the interview; this will
What is the best strategy for asking questions of your own during an interview?a. Try to ask all of them at the beginning of the interview so that you don’t run out of time.b. Wait until after the interview and then email your questions to the interviewer.c. Try to work your questions in
If an interviewer asks you to describe your biggest weakness, which of the following is a good strategy for your response?a. The interviewer is just trying to rattle you, so what you say is less important than staying cool and calm while you say it.b. Frame your response in terms of skills you plan
Which of the following preemployment tests might you encounter while applying for jobs?a. Integrity testsb. Substance testsc. Personality testsd. All of the above
What are the two most important factors employers look for during interviews?a. Fit with the organization and motivationb. Motivation and ability to perform the jobc. Motivation and years of experienced. Ability to perform the job and compatibility with the organization
How does a behavioral interview differ from a situational interview?a. A behavioral interview asks you to relate incidents and experiences from your past, whereas a situational interview puts you in actual work situations and asks you to perform some task, such as leading a brainstorming session.b.
A/an ____ interview, often used in the screening stage, features a series of prepared questions in a set order.
Which of these interview stages happens first?a. The selection stageb. The screening stagec. The filtering staged. The sorting stage
What are the two vital functions of the final paragraph of an application letter?a. To ask the reader for an interview (or other appropriate action) and to express how happy would you be to work for the companyb. To ask the reader for an interview (or other appropriate action) and to make it easy
Which of the following is a good technique to gain attention in the opening paragraph of any application letter?a. Make sure you “jump off the page” with an eye-catching design.b. Explain how you have some immediate potential to meet the company’s needs.c. Invoke a sense of dramatic mystery
Why are unsolicited application letters more challenging to write than solicited application letters?a. Nobody wants to receive unsolicited application letters.b. With an unsolicited letter, you have to do the research to identify the qualities the company would likely be looking for and convince
What is the primary reason for sending an application letter?a. To encourage the reader to look at your résuméb. To ask for a jobc. To itemize your qualificationsd. To ask for an application form
Would it be appropriate to ask an interviewer to describe the culture in his or her country? Explain your answer.
Explain how you could find out what is appropriate dress for a job interview in South Africa.
How do you handle stress or pressure on the job?
How do you feel about overtime work?
What would you do if you were given an unrealistic deadline for a task or project?
Have you ever had any difficulty getting along with colleagues or supervisors? With instructors?With other students?
What type of boss do you prefer?
Do you prefer working with others or by yourself?
Why should I hire you?
What have you done that shows initiative and willingness to work?
Are you a leader or a follower?
What do you think determines a person’s progress in a good organization?
What motivates you? Why?
Describe an experience in which you learned from one of your mistakes.
What was your biggest failure?
Why do you think you would like this particular type of job?
What do you think about how this industry operates today?
What do you know about our company?
What are the disadvantages of your chosen field?
Why did you choose your particular field of work?
Why did you apply for this job opening?
Why did you leave your last job?
How has your college education prepared you for this position?
Do you feel you did the best scholastic work you are capable of?
When did you choose your college major? Did you ever change your major? If so, why?
Do you think your extracurricular activities in college were worth the time you spent on them?Why or why not?
What courses in college did you like most? Least? Why?
Explain the difference between a qualifications summary and a career summary. [LO-3]
How does a chronological résumé differ from a functional résumé, and when is each appropriate? [LO-2]
Message Strategies: Completing a Résumé [LO-4]In the right circumstances, brief videos can be an effective complement to a traditional job-search communication package.
Message Strategies: Completing a Résumé [LO-4]Some employers will be interested in employees who prepare thoroughly for finding employment by creating an innovative and positive online presence.
Writing a Résumé [LO-3] When writing your résuméyou will include a section on work experience. This is your opportunity to show a recruiter the skills you have developed that are transferable to his or her organisation. Whatever you have done, and for however long you have done it, you have
Planning a Résumé [LO-2] If you haven’t begun your professional career yet or you are pursuing a career change, the employment history section on your résumé can sometimes be a challenge to write. A brainstorming session with your wise and creative classmates could help.
Career Management: Researching Career Opportunities [LO-1] Perhaps you won’t be able to land your ultimate dream job right out of college, but that doesn’t mean you shouldn’t start planning right now to make that dream come true
Career Planning: Researching Career Opportunities [LO-1] Knowing the jargon and “hot button” issues in a particular profession or industry can give you a big advantage when it comes to writing your résumé and participating in job interviews. You can fine-tune your résumé for both human
All we have to do is try (and, to) get along with him for a few more days.
When you say that, do you mean to (infer, imply) that I’m being unfair?
Why not go along when it is so easy to (accomodate, accommodate) his demands?
He decided to reveal the information, (irregardless, regardless) of the consequences.
In my (judgement, judgment), you’ll need to redo the cover.
In this department, we see (a lot, alot) of mistakes like that.
That decision lies with the director, (who’s whose) in charge of this department.
The Jennings are (loath, loathe) to admit that they are wrong.

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Excellence In Business Communication 12th Global Edition John V. Thill, Courtland L. Bovee - Solutions

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