Questions and Answers of Contemporary Marketing Case

Why must SMM content focus on the audience rather than the organization?
1.Using the VALS framework, how would you segment the average viewer of Food Network programming? 2. Using social media, what steps might Food Network take to expand its viewership to include
1. How does Pepe’s Pizzeria use price and social interactions to build relationships with its customers?2. How does Pepe’s Pizzeria ensure customer satisfaction?
1. The Disney Institute says clients can’t “take Disney and just plug it in.” In what ways can companies best adapt Disney’s advice to their own customer service situations?2. Do you agree
Why is it important for the goals of a social media marketing campaign to be both clear and flexible?
Why is it important for a company to calculate the lifetime value of a customer?
For what purposes do not-for-profit organizations turn to social media marketing?
What are the three essential features of social media marketing?
Describe briefly the marketing uses for each of the social media platforms and social media tools.
What steps might a clothing store take to win back its lost customers?
1. How would you define the major problem faced by GaGa that a marketing research program could resolve? How has this problem affected the marketing of the company’s products? How might marketing
The Internet provides ready access to secondary market information but is also a portal to an almost limitless store of primary information via social networking sites, message boards, chat rooms,
1. Describe how the economic environment may influence Zappos’ marketing efforts2. Explain how Zappos’ move into downtown Las Vegas fulfills the four levels of the social responsibility pyramid.
1. How does Nederlander achieve the three major criteria for effective market segmentation?2. Where would you place Evita’s audience members on the VALSTM framework? Explain your choice.
Should marketers be concerned about offending one market segment when trying to reach another? Why or why not?
1. One critic called Panera’s pay-what-you-can model “a marketing ploy.” Do you agree? Why or why not?2. Panera donates millions in cash and food each year but feels the cafés allow a direct
1. Is segmenting customers as “Explorers,” “Admirals,” and the like a useful marketing tool? Why or why not?2. Which segments of the cruise market are most likely to be influenced by social
Do you think these ads will be successful in the long run? Why or why not?
Emissions standards for motorcycles took effect in 2006 under rules adopted by the Environmental Protection Agency. There were no previous emissions controls for motorcycles at all, but even under
What are some of the pitfalls of this kind of segmentation?
Visit the website for a large company such as Kraft Foods, Sony, or Campbell soup. Look for ways the firm practices differentiated marketing. How do you think this approach benefits the firm?
How do you think the Internet has affected differentiated marketing techniques?
What are the three questions marketers must ask before deciding on a competitive strategy?

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