1. Tom was obviously overconfident in the final stages of the testing process, but was his behavior unethical? Why or why not?
2. Given Scott’s concerns over R&D’s credibility, should he have taken Tom’s production data as being absolutely firm?
3. In fact, Scott was so skeptical of Tom’s production date that he recorded their original conversation without Tom’s knowledge and then produced the recording when Tom denied giving a firm production date. Tom responded: “You taped my conversation without telling me! That’s unethical.” Was it?
4. Has Scott’s behavior damaged future relations between marketing and R&D? In what way? How could this situation have been avoided?