Questions and Answers of Management Accounting Information

Name the management accounting tool that is most relevant to (a) making ongoing decisions regarding making or buying a component,(b) profit planning and financial modeling, and (c) short-term
What are the different ways in which a company can manage and improve its intangible assets?
What two principal functions should a strategy fulfill?
What are the different types of value propositions that a company may offer to its customers?
Briefly state the broad objectives that must be taken into consideration by an organization that chooses to offer a customer solutions value proposition.
How can a company develop innovative products and services?
When is the opportunity cost of a capacity equal to zero?
What is meant by the term floor price?
What are the two traditional cost management systems that have been used for product and service costing? What is the current practice in this regard?
What is a cost object? Give four examples of cost objects.
What is a single cost driver rate?
For most people, artificial intelligence brings to mind replacing jobs with robots.However, 1,500 companies studied by the management consulting firm Accenture found that the largest performance
It’s one thing to ensure that customers feel that their concerns are resolved quickly.It’s something else to revamp how a company reaches customers. That’s what Nike has been up to lately. This
Card Connection is one of the UK’s largest card publishers and a market leader in the franchise distribution of greeting cards in the UK and the Republic of Ireland (ROI).Established in 1992, it is
Look up Kevin Johnson and notice what is mentioned about him. How might his experiences and background affect the way the company is managed?
Look up the company’s mission and guiding principles at the company’s website. What do you think of the mission and guiding principles?
What made Starbucks’s response to the Philadelphia crisis a non-programmed decision?To ensure that store managers across the company use programmed decisions in order to respond in a consistent way
Which decision style best describes Kevin Johnson’s approach to decision making? Which decision style best summarizes Howard Schultz’s decision-making approach? Explain your answer.
Founded in 1919, Tesco has grown from a market-stall in the East End of London into the largest supermarket in the UK by market share, and one of the largest globally in just under a century. In
Internet sales comprise about 20 percent of all retail sales in the UK, with a record of £1.9 billion in online sales in December 2018. And for advancements in online sales, December 7, 2016, is a
What are the characteristics of a multi-domestic corporation?
What are the benefits of managers knowing foreign languages?
Describe how an organization can become a global entity. Why would it choose to do so?
Although 44 countries have signed up for the Organization for Economic Cooperation and Development (OECD) Anti-Bribery Convention to outlaw bribery and corruption, the problem is still present. Let
How do you successfully manage a growing international company? Co-founder and chairperson of the Singaporean BreadTalk group, George Quek believes in a hands-on approach and believes that being
In developing countries like Africa, Asia, and Latin America, birth rates are likely to remain high. Are there any benefits of this and is it sustainable?
Are laws, federal or otherwise, necessary for supporting diversity initiatives? Use an example from your country to illustrate.
One company that appears to be getting it right on the diversity front is L’Oréal, apopular French cosmetics organization founded in 1909, with over 86,000 employeesoperating across 130
The 2019 Women’s FIFA World Cup saw viewer ratings soar with over 750 million viewers across the world; a 20 percent increase on the men’s World Cup in 2018. The coverage of the games have
The 1,000-year-old Latin saying mens sana in corpore sano stands for a healthy mind in a healthy body in English language represents the core idea of The Wellness Foundation, launched by Nerio
Headquartered in Boulogne-Billancourt, France, the automotive manufacturer Renault was established 120 years ago in 1899, and Japanese automotive manufacturer, Nissan, was founded in 1933,
While changes must continually occur in every industry, one of the most baffling problems that business executives face is employee resistance to change. What are the common techniques to minimize
Why do people resist change, even though they may carry the potential for a better tomorrow?
Job stress is a major problem for employees working in many organizations today. Discuss some of the job stressors. What can a manager do to reduce stressors for employees?
Discuss whether it is possible for managers to spot the warning signs of stress among their employees.
What can be done about this paradox of needing stress management assistance but being reluctant to admit it?
Do organizations have an ethical responsibility to help employees deal with stress? Discuss.
In October 2018, the media reported that technology giant Google responded to what were deemed credible sexual assault claims against a former executive by paying him $90 million and praising him as
Scott Emmons was working for Neiman Marcus, the luxury retailer, as an enterprise architect when he realized a big gap in how their stores were handling technology.“Customers were showing up with
If Starbucks wanted to increase the adaptability of its organizational culture due to the tough competition it is facing, what are some examples of how Starbucks could encourage more innovation and
What workforce challenges might Starbucks face in China in regard to its partners?
With more than 330,000 partners worldwide, what challenges might Starbucks face in making sure its diversity values are practiced and adhered to?
Kevin Johnson is quoted on the Starbucks website as saying, “We aspire to be a place of inclusion, diversity, equity and accessibility.” Explain what you think this means. How are these four
What are specific ways in which Starbucks has shown top-management commitment to diversity?In what ways could Starbucks become even stronger in the area of diversity?
What do you think of Starbucks’s goal to stop using plastic straws worldwide by 2020? What challenges might it face in meeting that goal? Is this merely a “public relations” promotion?
Which of the approaches to “going green” (see Exhibit 6-3) does Starbucks utilize? Explain your choice. High Low Environmental Sensitivity Activist Approach (Dark Green) Stakeholder Approach
Using Exhibit 13-8) describe which innovation variables are already a part of Starbucks? To stimulate more innovative, which innovation variables could they consider adding more of ? Work Teams
What are the different types of organizational plans?Are they independent of each other?
To what extent do you think it’s ethical for businesses to impose such strict rules on guests?While important, rules may sometimes create more problems than they resolve. Websites like TripAdvisor
Would it be legal for the hotel to exclude some customers from the restrictions?While important, rules may sometimes create more problems than they resolve. Websites like TripAdvisor are valuable for
How would you react if a business imposed overly restrictive rules on you?While important, rules may sometimes create more problems than they resolve. Websites like TripAdvisor are valuable for
Hermes, not to be confused with Hermes the French luxury goods manufacturer, is a pan-European courier company with over 40 years’ experience in the parcel delivery and courier business. It
Tesla Inc. has generated a lot of excitement about producing its Model 3 sedan, its electric car “for the masses.” The Model 3 begins at $35,000, while other luxury models Tesla produces cost
When Will Shu, a former investment banker, spent long hours working in London’s Canary Wharf offices, he was forced to live off grocery store sandwiches for lack of an equally convenient option, he
What began as a humble suburban-neighborhood grocery store in Essen, Germany, is today one of the most successful discount supermarket chains in the world. Aldi has been operating with the motto
What ethical dilemmas are involved with choosing not to conduct background checks?
Should you focus on providing timely placements or taking the extra time to complete background checks?Explain your answer.
Many college students pull all-nighters to study for midterms and finals. What Andrew Kozlovski noticed when he was a freshman at the University of Southern California was how many students were
In 2002, British restaurateur and television celebrity-chef, James Trevor “Jamie” Oliver opened Fifteen, a nonprofit restaurant and bar in London. As a social enterprise, this restaurant would
Discuss the types of growth strategies that Starbucks has used. Be specific.
In what specific ways do stability and/or renewal strategies apply to Starbucks’s in recent years?
What is Starbucks doing to sustain its competitive advantage over competitors? What else might they do to continue to be competitive relative to others in their industry?
Starbucks charges more for coffee than its Chinese competitor Luckin. Starbucks also has followed Luckin by offering coffee delivery. What kind of differentiation strategy is Starbucks currently
How is the way that Kevin Johnson is leading Starbucks different from the way that Howard Schultz led the company as an entrepreneurfounder?
How could a job-sharing arrangement be made effective? What would a job sharer need to do to make the arrangement work?
What lessons can be applied to organizational design from this story?
If you get a job at Punchkick Interactive—a digital agency that designs and builds software in Chicago—you won’t have a boss. You’ll not be shown an organizational chart of who reports to
Imagine being at all-company meetings where trays of hors d’oeuvres and drinks are being served, but you and the others who aren’t wearing white badges are asked to return to your desks. That has
Organizations use different selection devices to recruit new employees. Are all methods equally good for all jobs?
As a result of organizational cost-cutting, new-hire orientation is cut short to a few days. Describe how this will affect retention.
Describe the different types of training. How do organizations provide each type of training?
Research and describe the steps taken in your country to create an autism-friendly work environment? What about employees who face other challenges?
Workplace inclusivity is arguably one of the most notable HR issues of this decade. How do you think managers should tackle an offensive or hostile work environment?
One of the world’s biggest shipping companies, Danish company Maersk is concerned about the future of its presence in the Chinese market. In an interview with the Wall Street Journal, Søren Skou,
Despite being a world-renowned business, BAE Systems Naval Ships has hardly changed its working arrangement over the past years at its Glasgow sites on the River Clyde, explains Chris Westcott, who
What are group norms?
Describe the key benefits of teams
In India, only about 20 cities out of 87 have organized transport and fewer can lay claim to a mass rapid transit system. A collaboration between India’s Tata Motors and Brazil’s Marcopolo, it
With greater global expansion, more organizations are collaborating on projects with teams consisting of people who are based in dispersed geographical locations, having different cultural
What types of departmentalization are being used? Explain your choices.
What possible problems could Starbucks encounter with their matrix structure? What could they do to try to minimize these problems?
If Starbucks wanted to offer compressed workweeks, flextime, or job sharing, what would they need to consider? What are advantages and disadvantages of offering these employment options at Starbucks?
Starbucks has said its goal is to expand delivery to one-quarter of its US stores and increase earnings per share by 10 percent. How will the organizing function contribute to the accomplishment of
Starbucks has said that it wants people who have the ability to create “genuine moments of connection” with customers, a willingness to learn, and an openness to getting the job done while
Evaluate Starbucks’s training efforts. What other type(s) of training might be necessary?
If Starbucks wanted to implement multiperson comparisons or 360-degree appraisals as methods of evaluating employee performance, what possible issues (both positive and negative) might arise?How
Discuss whether men and women communicate differently.
“Thanks a lot.” Can this phrase mean more than one thing? Explain why.
Define active listening.
Founded in 1972, the German software business SAP (Systems, Applications, and Products in Data Processing) is known as one of the world leaders in enterprise resource planning software, employing
On January 13, 2012, 32 people died after the Costa Concordia, the lead ship of Concordia-class cruise ships, ran aground with more than 4,000 passengers and crew a few hours after leaving the
What do you think? What are the pros and cons of such an approach?
What potential ethical issues do you see here? How might managers address these ethical issues?
Is having a caring employer important to you when looking for a new job? Today, many organizations consider well-being initiatives as a way of keeping employees happy and motivated. Research has
Flexible working schemes have been around for many years, and are generally expected to be found in any organization that wants to retain its staff. The standard 9-to-5 business hours structure is an
What are the ten traits of effective leaders?
Discuss whether a leader can get power from multiple sources.
PepsiCo, Inc., is regarded as the second largest food and beverage business in the world, and a large part of its success can be attributed to its leader. Indra Nooyi, who served as the chairperson
When Steve Kerr first became the coach of the Golden State Warriors basketball team, he saw the need for some changes. He wanted to steer away from the tendency for new leaders to announce that they
Which of the functions of communication do you think Kevin Johnson uses when he is involved in a Partner Connection Tour? Are the communication functions any different when he uses the internal

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