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Business Now 1st Edition Amit Shah - Solutions
a. Discuss the numbers you used for each ratio.b. What would the ratios mean to you as an investor? As a manager of the company?
Visit the Web site http://www.bankrate.com/brm/news/biz/bizcalcs/ratiocalcs.asp. Once there, choose two ratios to calculate using the company report you found for Question
Visit Google or Bing and do a search for "company re- ports." When you find one for a company that is interest- ing to you, view the company report and answer the fol- lowing questions:a. What was the company's net sales for the year?b. What were the three largest expenses the company had during
In groups, respond to the following scenario: Discuss the purpose of an income statement, a balance sheet, and a cash flow statement. As a manager, how might you use this information to make better stra- tegic decisions?
In groups, respond to the following question: Assuming you're an investor, how might you use at least three of the ra- tios discussed in this chapter to determine whether to invest in a company?
What's the difference between managerial and financial ac- counting? In what ways are they the same?
Suppose you don't plan to major in accounting, but in anoth- er area of business instead. Name five ways understanding accounting can help you as a business owner or manager.
My reason for taking an online class would be:a. I've taken one before and enjoyed it.b. I'm curious about online classes and have room in my schedule.c. I need the class for graduation, and I can't fit the class into my regular schedule
When it comes to learning:a. I welcome opportunities to learn new things and master new technology.b. I get nervous around new technology but like to learn.c. I get very nervous and would rather not try it.
Class discussions are:a. important to me and useful to help me learn the information; I often participate in class discussions.b. somewhat important to my learning.c. not very useful to me; I don't usually participate.
My critical-thinking skills are:a. very good; I can analyze class materials and formulate opinions on what I have learned.b. fair; I often struggle to read something and formulate an option on it.c. poor; analyzing material is not something I do well.
My reading and writing abilities are:a. above average; I have confidence in my abilities.b. just okay; I read well but prefer not to express myself in writing.c. below average; I don't like reading and look for classes without a lot of writing.
When it comes to procrastination:a. I rarely procrastinateb. I sometimes procrastinatec. I always procrastinate; I prefer to work under pressure.
I would describe my personal style as:a. self-motivated, self-disciplined, and organized.b. motivated, but I need help remembering assignments and due dates.c. disorganized; I need someone to motivate me and help me stay on top of my course- work.
The amount of uninterrupted time I have to devote to an online class is:a. 15 hours or more per week.b. 10 to 15 hours, and only at restricted times (e.g., only at night).c. less than 10 hours per week.
When I need help in a class:a. I feel comfortable asking questions and asking for help when I need it.b. I hesitate to ask questions of the instructor, but I will ask for help if I need it.c. I don't like to ask questions or ask for help.
Face-to-face communication is:a. not essential to me; I understand that quality learning can take place without face-to- face interaction.b. important to me; I wonder about my ability to learn without being able to see the in- structor or other students.c. Essential; I can't learn unless I can
My technology skills are:a. very good; I can use e-mail, Web browsers, and word-processing software and can download files and create attachments. I like trying to solve technology problems on my own and don't get frustrated easily.b. average; I can use e-mail, Web browsers, and word-processing
My technology access is best described as:a. I have a computer at home with Internet access, and I have an e-mail account.b. I have regular access to the Internet, and I have an e-mail account.c. I don't have a computer or Internet access, nor do I have an e-mail account.
Visit a favorite Web site. What components of this Web site make you inclined to use it? Are there any fea- tures it doesn't have that you wish it did? Write your thoughts in a one-page paper.
This chapter discussed the fact that there is an almost end- less supply of information available on the Web, but not all of it is from reliable sources. Perform a Google or Bing search of the terms "employee intranet." View at least three intranet sites and write down the names. What information
Discuss in groups: With technology comes the ability to have quick and easy electronic communication. What are the differences between communicating electronically-say via e-mail-versus in person? Discuss at least five differences. Do you have any pet peeves about electronic communication, such as
Discuss in groups: How has technology changed since you were in kindergarten? How do you think it will be different 10 years from now?
Computer glitches are a normal part of daily life-and busi- ness life, too. Discuss a computer glitch you have experi- enced, and discuss how the glitch affected you.
What was the last technology purchase you made? What kinds of things did you evaluate before making the purchase decision? What would you do differently next time if making a similar purchase?
Develop a list of computer programs you would use if you owned a retail clothing business. Which do you think would be the most necessary? What kinds of things could you do with each program? If you were to open a restaurant, which programs would be the same? Which might be different?
True or False. ISO 14000 suggests standards for companies, but it does not help companies monitor how they are actually complying with the standards.
True or False. ISO 14000 provides information on how to make sure a company's suppliers are also meeting ISO 14000 standards.
True or False. ISO provides a model of how to set up and operate a system that meets ISO 14000 standards.
True or False. ISO 14000 standards are monitored by the same organization that monitors ISO 9000 stan- dards.
True or False. ISO 14000 provides detailed information on how to monitor and report greenhouse gas emissions.
True or False. Only manufacturing companies can benefit from ISO 14000.
True or False. ISO 14000 is only for companies based in the United States.
True or False. One of the benefits of ISO 14000 can be reduced costs to the company.
True or False. ISO stands for Interoperated Standard Organization.
True or False. ISO 14000 aims to set specific environmental standards for businesses.
Visit the Web site www.nike.com. Click "Shop," and then click "Customize." Chose any of the available. products to customize. After customizing your product, answer the following questions:a. Which product did you choose to customize?b. Are you willing to pay more for a customized product?c. From
Visit the Web site http://www.sixsigmaonline.org/index. html.a. What is Six Sigma?b. What must a company do in order to become Six Sig- ma certified?c. What are the advantages to using Six Sigma?
Discuss the following questions in groups: Are there any disadvantages to computer- aided manufacturing? If so, what are they? What are some of the downsides to using technology in the manufacturing process? How can companies mitigate these disad- vantages?7 Define just-in-time inventory. What are
In groups, discuss what the form utility might be for each of the following industries:a. Coffee shopb. Airplane manufacturerc. Lawn care servicesd. An online retail clothing storee. A shoe manufacturerf. A river-rafting guide company
What is the difference between an intermittent process and a continuous one? In which situations would it be best to use intermittent versus continuous, and vice versa?
How does operations management vary from the service sec- tor to the manufacturing one? What skills are needed for each? Which skills are the same for both, and which are different?
Think of a project you need to finish over the next few months-perhaps painting a room in your home or apart- ment or getting ready for a final exam. Develop a PERT chart for this project.
What does operations management include? Which area do you think is most important, and why?
True or False. ISO 14000 suggests standards for companies, but it does not help companies monitor how they are actually complying with the standards.
True or False. ISO 14000 provides information on how to make sure a company's suppliers are also meeting ISO 14000 standards.
True or False. ISO provides a model of how to set up and operate a system that meets ISO 14000 standards.
True or False. ISO 14000 standards are monitored by the same organization that monitors ISO 9000 stan- dards.
True or False. ISO 14000 provides detailed information on how to monitor and report greenhouse gas emissions.
True or False. Only manufacturing companies can benefit from ISO 14000.
True or False. True or False. ISO 14000 is only for companies based in the United States.
True or False. One of the benefits of ISO 14000 can be reduced costs to the company.
True or False. ISO stands for Interoperated Standard Organization.
True or False. ISO 14000 aims to set specific environmental standards for businesses.
Visit the Web site www.nike.com. Click "Shop," and then click "Customize." Chose any of the available products to customize. After customizing your product, answer the following questions:a. Which product did you choose to customize?b. Are you willing to pay more for a customized product?c. From
Visit the Web site http://www.sixsigmaonline.org/index. html.a. What is Six Sigma?b. What must a company do in order to become Six Sig- ma certified?c. What are the advantages to using Six Sigma?
Defi ne just-in-time inventory. What are the advantages to this kind of system? What are the disadvantages?
Discuss the following questions in groups: Are there any disadvantages to computeraided manufacturing? If so, what are they? What are some of the downsides to using technology in the manufacturing process? How can companies mitigate these disadvantages?
In groups, discuss what the form utility might be for each of the following industries:a. Coffee shopb. Airplane manufacturerc. Lawn care servicesd. An online retail clothing storee. A shoe manufacturerf. A river-rafting guide company
What is the difference between an intermittent process and a continuous one? In which situations would it be best to use intermittent versus continuous, and vice versa? To AND DI:
How does operations management vary from the service sec- tor to the manufacturing one? What skills are needed for each? Which skills are the same for both, and which are different?
Think of a project you need to finish over the next few months-perhaps painting a room in your home or apart- ment or getting ready for a final exam. Develop a PERT chart for this project.
What does operations management include? Which area do you think is most important, and why?
True or false: Taking detailed notes in an interview is an accepted practice.a. Trueb. False
The best thing to do in an interview when you get a question that temporarily stumps you is:a. Stare at the interviewer.b. Keep saying, "Good question, good question."c. Respond with, "I just really can't answer that."d. Paraphrase the question while giving yourself time to think.
True or false: You should use only examples from your actual work experience to answer a question during a job interview.a. Trueb. False
How early should you arrive for an interview?a. 1 hourc. 10 minutesb. 30 minutesd. 1 minute
What are the most important keys to suc- cess in interviews?a. Good cologne and a nice smileb. Making eye contact, showing enthusi- asm, and speaking clearlyc. Fresh breath, a nice smile, and making eye contactd. Developing a rapport, good posture, and fresh breath
True or false: Greeting the receptionist/as- sistant when you arrive and treating him or her with respect is an important key to suc- cess.a. Trueb. False Which is the most important part of the in- terview?a. The first minuteb. Your answers to the toughest questionsc. The final minuted. The entire
True or false: Being the most qualified can- didate for the position just about guarantees you will get the job.a. Trueb. False
True or false: Wearing a formal suit is al- ways the safest "dress-for-success" attire.a. Trueb. False
suggested strategies for preparing for a job interview:a. Research the company/industryb. Prepare answers to possible interview questionsc. Gather key resources (extra rsums, reference list) to take with youd. Plan to ask about salary and benefits at the beginning of the interview
Which of the following is not one of the
Visit http://www.affi rmativeaction.org/about.html and read about affi rmative action.a. What is the mission of this organization?b. What is the purpose of affi rmative action?c. Do you agree or disagree with the concept of affi rmative action? Why or why not?
Visit http://www.opm.gov/oca/fmla/ and read about the Family and Medical Leave Act (FMLA) of 1993.a. Discuss some of the revisions that have been made in FMLA in recent years.b. What are some benefi ts, above and beyond FMLA, that a company might offer to employees?
Visit http://www.1st-writer.com/interview-questions-1.htm and take the site’s interviewing quiz.a. What was your score?b. What are some strategies you could use to improve your interviewing ability?
What are the advantages and disadvantages of unions? In small groups, discuss at least fi ve for each.Next, compile and discuss your lists with other groups.
Have you ever received a performance appraisal? Was it formal or informal? What components were included in the appraisal? Were you satisfi ed by the results? Was a performance plan of the process?
What do you think is the most important part of the human resource process? Why?
In groups, come up with three questions that would be appropriate to ask in a job interview. Next, come up with answers for each question.
Are the following situations considered sexual harassment? Why or why not? Discuss what you might do in each situation.a. Your boss says to you, “I want to give you a raise, but only if you will go out with me.”b. Your coworker has a calendar featuring suggestive photos of men hanging up in her
What might be the best types of training for the following jobs, and why?a. Cashier at 7-11b. Retail shoe store salespersonc. Offi ce managerd. Electriciane. Airline pilotf. Ultrasound technician g. Management trainee for Walgreens
Social networking sites, such as Facebook and MySpace, are popular tools for marketers. Using demographic data (such as location or age) a user has provided, marketers can show targeted advertisements to that par- ticular person. If you have one of these accounts, log into it and view the
As discussed in this chapter, marketers use many tools to determine their target markets. Values, Attitudes, and Lifestyles (VALS) is one such tool. Visit http://www. sric-bi.com/VALS/presurvey.shtml and take the VALS survey.a. Read about your preferred consumer style.b. Click on each of the eight
Pricing strategies were discussed in this chapter. In groups, discuss what pricing strategy you might use for each of the following products and why:a. A vacation packageb. A luxury handbagc. A new brand of toothpasted. The latest version of the iPhone
In groups, discuss how much of an impact pricing has on your purchase decisions? What other factors do you consider when purchasing items? Discuss for each of the following items:a. A carb. A candy barc. Mustardf. Cellular phone g. Soft drink h. Haircut i. Jeansd. Toothpastee. Shampoo
How might the promotion for a service product versus a consumer product be different? How might it be the same?
Do you think advertising promotes materialism in our society? Why or why not?
Where might you place each of the following items in the product life cycle, and why?a. Electric care. Red Bull energy drinkb. Videocassette recorderf. Hanes T-shirts(VCR) g. Coca-Colac. 100-Calorie Snack Packs of chips and cookiesd. Levi’s jeans
This chapter discussed the consumer buying process.Consider the last item you bought and discuss how you went through that process when purchasing the item.Did you experience buyer’s remorse?
The best competitive advantage is:a. experienceb. understanding what the market wantsc. confidenced. conducting a business ethicallye. a detailed business plan
The real key to business success is:a. hard work and perseveranceb. fine products and servicec. advertisingd. knowing the fundamentals of businesse. employees
My customers are (select all that apply)a. always rightb. too fussyc. demandingd. worth listening toe. dumb
I am unhappy when my employees area. lateb. unhappyc. abrupt with customersd. resigninge. less dedicated than me
I trust (select all that apply)a. nobodyb. myselfc. my partnerd. a few key employeese. my customers
What's the key to business success?a. Business knowledgeb. Market awarenessc. Hands-on managementd. Sufficient capitale. Hard work
Visit Google or Bing.com to search for "sample business plans." Review at least two different business plans and answer the following questions. What components did both business plans have? Were any parts missing? Did you think the business plans had enough detail to start a business and make it
As discussed in this chapter, the Small Business Administra- tion can be a valuable tool in starting a business. Visit its Web site, and after you have reviewed it thoroughly, answer the fol lowing questions: According to the SBA, what elements should every busi- ness plan address? Describe in
In groups, complete the matrix on the right. Think about the implications of unlimited and limited liability, ease to start, and other considerations we dis- cussed in this chapter.
In groups, make a list of 10 personal- ity traits an entrepreneur should have. Once the list is finished, rank them in order, from the most important to least important, and discuss why you ranked them as you did.
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