Question: To prevent the problem from happening again, the project manager has instructed the quality team to focus on the top 20 percent of causes that

To prevent the problem from happening again, the project manager has instructed the quality team to focus on the top 20 percent of causes that resulted in the identified defect.

This is an example of:

A. Specification limits B. 80/20 rule C. Assignable cause D. Trend analysis

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