Juan is a project manager for a project that has been baselined and is now under way.

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Juan is a project manager for a project that has been baselined and is now under way. When a customer approaches Juan and asks him to increase the project’s scope, Juan’s response should be to _______________.

a. comply with the customer’s request if it seems reasonable

b. determine the schedule performance index (SPI)

c. perform integrated change control

d. calculate the Estimate to Complete (ETC)

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Contemporary Project Management

ISBN: 9780357715734

5th Edition

Authors: Timothy Kloppenborg, Vittal S. Anantatmula, Kathryn Wells

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