Which of the following objectives would be associated with the process perspective? a. Increasing information system capabilities

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Which of the following objectives would be associated with the process perspective?

a. Increasing information system capabilities

b. Increasing service quality

c. Decreasing unit product cost

d. Increasing customer satisfaction

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Cornerstones of Cost Management

ISBN: 978-1305970663

4th edition

Authors: Don R. Hansen, Maryanne M. Mowen

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