Erika is trying to explain the management decision-making process to a group of her friends who are not business majors. She decides to use her friend Kelli as an example. Kelli’s goal is to become a sign language teacher and interpreter. She will need to complete a university degree in Deaf Studies and pass exams for both her teaching credential and her sign language interpreter’s credential. Kelli is in her third year of university and her average is an 82 with higher marks in more applied courses. Kelli is considered a “hard worker” but she struggles with extreme test anxiety brought on by a learning disability. She has been signing for five years and occasionally has jobs that require her signing skills. She has a part-time job at a local Staples where she has steadily moved into a management position. Her parents provide financial assistance for 50% of her schooling. She has student loans for any amount that she cannot fund. Kelli pays for the operating costs of her car, which her parents gave her to attend university. Kelli lives at home, which helps with the finances and her mom is always there to provide encouragement.

Required:

Use Kelli’s situation to explain the management decision-making process to Erika’s non-business friends.