Question: 2. Interactive Learning Modules and Simulations: These interactive simulations emphasize people and task management. Employees learn by viewing videos; interacting with models and problem employees;

2. Interactive Learning Modules and Simulations: These interactive simulations emphasize people and task management. Employees learn by viewing videos; interacting with models and problem employees; making decisions on how to deal with the problem, issue, or request; and getting feedback on their decision. Case studies are also available for review.

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