Question: Refer to the ERP Decision case. From the corresponding exercise in Chapter 3, review the design of a spreadsheet that will assist the Board in

Refer to the ERP Decision case. From the corresponding exercise in Chapter 3, review the design of a spreadsheet that will assist the Board in understanding the likely costs and benefits of implementing ERP.

a. Develop a base case. You may create any data you need for this purpose.Why is this base case appropriate for this situation?

b. How sensitive are the benefits of ERP in the base case to the efficiency gains?

c. Break the total benefits down into the contribution from efficiency gains, inventory turns, and CRM.

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