Question: . Loss formula for M/ M/c/c + r,r 0 Model. This has been discussed by Pacheco (1994b). It can be shown that the loss

. Loss formula for M/ M/c/c + r,r ≥ 0 Model.

This has been discussed by Pacheco (1994b). It can be shown that the loss formula for integral c and r becomes

(a‘/c!)(a/c)"

B

(c, a; r) =

Di=0 at/ k! + (ac/c!) CI- (a/c)1) a=2/M.

It may be noted that the second term in the denominator vanishes when r = 0; one then gets the Erlang Loss Formula.

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