1. How could research help EBM organization? What would you hope to gain as the leader?

2. What dependent variables should you, as the leader, be looking at? Why?

3. Review the sources of EBM discussed in this chapter. Which ones would you rely most on and why?

4. Think about the research designs discussed in the Appendix on Research Designs used in OB at the end of the book. Which one(s) do you think would be appropriate for the manager to use? Would there be any benefit to using multiple methods, and if so, in what order would you conduct the research?

A governmental organization had its primary business changed and now they are facing a number of problems that they are not sure of the source or how to fix. The questions get students thinking about how data can help identify and fix the problems.