All Matches
Solution Library
Expert Answer
Textbooks
Search Textbook questions, tutors and Books
Oops, something went wrong!
Change your search query and then try again
Toggle navigation
FREE Trial
S
Books
FREE
Tutors
Study Help
Expert Questions
Accounting
General Management
Mathematics
Finance
Organizational Behaviour
Law
Physics
Operating System
Management Leadership
Sociology
Programming
Marketing
Database
Computer Network
Economics
Textbooks Solutions
Accounting
Managerial Accounting
Management Leadership
Cost Accounting
Statistics
Business Law
Corporate Finance
Finance
Economics
Auditing
Ask a Question
Search
Search
Sign In
Register
study help
business
essentials organizational behavior
Questions and Answers of
Essentials Organizational Behavior
The Cayuga Collection is an excellent example of how an organization can exert power and influence to positively impact its employees, customers, and the community at large. While the name Cayuga
Brew Dr. Kombucha and Tea, formerly known as Townshend's Tea Company, was founded in 2006 with the vision of creating a tea culture in the United States. In 2008, the company began producing kombucha
Create an Action Plan for Developing Your OB Skills1. Hopefully you have already completed reading this chapter. If not, wait until you’ve done so to complete this individual exercise.2. In
The San Francisco, California based Gap Inc. is a clothing giant, with over 3,500 locations in 90 countries, supported by 129,000 employees. The company owns well-known brands such as Banana
1. Think about the best and worst jobs you have ever had. If you have never had a job, think of a school project instead. What made the job or project great or horrible?2. Next, get into a small
The San Francisco-based Customer Relationship Management (CRM) company Salesforce.com is unique in many ways. The founder and CEO, Marc Benioff, is known for his vision for philanthropy, which has
A colleague of yours is being sent to India as a manager for a call center. She just told you that she feels very strongly about the following issues:• Democratic leaders are the best leaders
Fully is a certified B Corp in Portland, Oregon, that sources, designs, manufactures, and sells ergonomic office furniture. As a B Corp, Fully meets the highest standards of overall social and
Imagine that you are working in the HR department of your company. You come across the following scenarios in which your input has been sought. Discuss each scenario and propose an action plan for
Hiring is perhaps one of the most important activities that takes place in a company, and it is common to hear managers talk about hiring the "best" people. Who exactly are the best people, though?
How do other people perceive you? Identify one element of how others perceive you that you are interested in changing. It could be a positive perception (maybe they think you are more helpful than
Employees working around the world increasingly connect to each other through video conferencing technology; this trend dramatically accelerated due to the COVID-19 pandemic and the resulting
You have been tasked with designing a selection system to hire 30 cashiers for a supermarket chain. The individual will be responsible for providing excellent customer service by assisting them,
Who are your best customers? Which customers are bringing you the most profits and which are the least profitable? Companies are increasingly relying on complicated data-mining software to answer
You are a manager at a Fortune 500 firm. You just found out that an employee reporting to you started blogging about his experience working in your company. The employee is vocal that pay is very low
Patagonia was founded in 1973 by Yvon Chouinard, a passionate outdoorsman who wanted to design clothing and gear inspired by his love of the outdoors. Since then, the company has grown to over 2,000
This role-play will be played by three students. One student will be an employee from the human resources (HR) department conducting the interview, the second will be the employee who is leaving, and
The Walt Disney Company is an international entertainment and media conglomerate with business units in media networks, parks and resorts, studio entertainment, consumer products, and interactive
Your company provides diversity training programs to ensure that employees realize the importance of working with a diverse workforce, are aware of the equal employment opportunity legislation, and
Pepsi is a world-renowned food and beverage brand, and its manufacturer PepsiCo owns other well-known beverages such as Mountain Dew, Tropicana, and 7Up, as well as snacks such as Lay's chips,
You are in charge of allocating a $12,000 bonus to a team that recently met an important deadline. The team was in charge of designing a Web-based product for a client. The project lasted a year.
This role play will involve three students. One student will be the supervisor and the second will be the subordinate. The supervisor and the subordinate will conduct a formal performance review
With the shift in consumer shopping toward online retailers such as Amazon, big box retailers are struggling, with well-known names including Toys R Us, Radioshack, and Sports Authority declaring
What are the reasons for the negative consequences of these bonus schemes? Modify these schemes to solve the problems.• A call center is using the metric of average time per call when rewarding
SpaceX was founded in 2002 with the goal of reducing space transportation costs and creating the technology needed to colonize Mars. This lofty mission was the brainchild of the company's founder,
Mars is a long way away-33.9 million miles to be exact-from Earth. But, that hasn't stopped NASA from gaining approval in the bipartisan NASA Authorization Act of 2010 to send humans to Mars in the
Now, as a group, discuss the following questions:1. What trends in your time management style did you notice?2. How much of your “work” time is being spent on things that are directly related to
Please answer true or false for each of the statements according to how you currently manage your time.1. True or false: I sort my mail when it comes in, open it, place it in a folder, and deal with
IKEA is a Swedish-founded multinational company that designs and sells furniture, appliances, and home accessories. It has been the world's largest furniture retailer since 2008. The company was
In many workplaces ranging from Fortune 500 to small enterprises, workplace communication takes place over instant messaging. The leading platform in this space is Slack, a cloud-based team
Terminating the employment of someone is a difficult conversation, regardless of how big the company is, how good a communicator you are, or what the reason for departure is. Some companies think
Kind LLC is a food company that sells products such as snack bars, granola bars, and granola. Daniel Lubetsky, an immigrant from Mexico and the son of a holocaust survivor, founded the company in
1. Write down the number that comes to mind for each of the following questions. Remember that there are no right or wrong answers—just go with your first response. Do not discuss your answers with
Anno, M. (1987). Anno's Math Games (three volumes). New York: Philomel Books, Gardner, M. (1974). Mathematical Games—on the Fanciful History and the Creative Challenges of the Puzzle Game of
Think about a team you belonged to and enjoyed. This could be a student or work team. Now answer the following questions:1. What was the reason you enjoyed the team?2. What made the members
Two PhD students at Stanford University founded Google as a research project in the late 1990s.Although it is still a relatively young company, it has become a household name synonymous with
Listening can be an effective tool during negotiations. William Devine was representing a client on a land purchase. “The owner and I spent two hours on the phone horse-trading contract issues,
Unexpected problems often require unexpected solutions and the history of transportation is full of surprises and ingenious solutions. Back in the late 1800s, major cities were facing a huge problem.
Amazon.com was founded in 1995 as an online book retailer. In the decades since, it has expanded to become an e-retailer giant, selling everything from electronics to groceries and household items,
Thinking about negotiations is a lot easier than actually engaging in them. In order to give you some practice with the information in this chapter, you will engage in a salary negotiation.1. To make
Microsoft is a large, multinational technology company headquartered in Redmond, Washington. It develops and sells computer software, consumer electronics, and personal computers. Microsoft was
In a book entitled The Art of Choosing, author Sheena Iyengar shares a six-step process for helping you decide between how you spend your time at work and/or school, summarized here.1. Record all the
Stitch Fix is an online personal styling service that was founded in 2011 by entrepreneur Katrina Lake. Lake's vision was to disrupt the fashion retail industry by curating personalized wardrobe
Do not discuss this exercise with other members of your class until instructed to do so. You are a member of the moon space crew originally scheduled to rendezvous with a mother ship on the lighted
Tim Cook took the helm of Apple as CEO in 2011 after serving as the company's Chief Operating Officer. At the time, there were questions regarding how much of Apple's success was due to its founder,
For most people, it would be hard to manage a huge network where all the ties are very close, just by virtue of the amount of time and energy it takes to satisfy the conditions for closeness.
Authentic leaders have high levels of self-awareness, and their behavior is driven by their core personal values. This leadership approach recognizes the importance of self-reflection and
Southwest Airlines was founded in 1967 with the intention of challenging the status quo in the airline industry. The company emphasized simplicity by serving smaller airports, operating only one type
In a group, analyze the following individuals in terms of their potential power bases. The first step is to discuss which types of power a person with the job listed on the left-hand column could
You are charged with hiring a manager for a fast-food restaurant. The operations within the store are highly standardized, and employees have very specific job descriptions. The person will be in
Ma Yun, or as more commonly known, Jack Ma, is founder and former executive chairman of Alibaba Group. Alibaba is China's largest e-commerce platform, similar to eBay, but with over eight times the
Kronos was founded to help organizations manage employees' time on the job with time clocks. Thus, it is ironic that it would later become a leader in the movement toward offering employees unlimited
In December 2017, Campbell announced that it acquired Pacific Foods which is a leading producer of organic broth, soup, and other shelf-stable food products. Campbell is reportedly looking toward the
Imagine that your company is switching to a matrix structure. Before, you were working in a functional structure. Now, every employee is going to report to a team leader as well as a department
Organizational Change Role Play Get your assigned role from your instructor.Discussion Questions1. Was the manager successful in securing the cooperation of the employee? Why or why not?2. What could
Is employee productivity the most important outcome variable? If not, what outcome(s) do you think is/are more important?
Why do you think that Theory X/Y has had such a strong influence on understanding leadership? Can you think of other assumptions that managers may hold in their subconscious mind that influence how
Which level(s) do you think have the most influence on individual behavior in organizations and why?
1. What changes will the company need to make? In what areas should the company start making changes?2. Looking at the change models presented in the text, how might you roll out the changes you came
1. One factor is the degree to which a person’s work area is organized--that is, not messy. Is your work area organized? Do you think it makes a difference in your stress and performance?2. Why do
1. Do you agree or disagree with the statement that transformational leadership cannot be faked? Explain your position.2. Explain why perceptions of leaders behaving unethically creates stress during
As this section indicates, organizations spend a lot of money helping employees cope with stress through prevention and wellness programs. Should they? In other words, do you think that employees
Which coping strategies in Figure 15.7 work best for you and why? Are there any that don’t work? Explain why. Develop a plan for coping with change that you are experiencing (or may experience in
Which of the role-related stress sources do you think creates the most strain? Why?
Research suggests that stress is not necessarily always negative. Give an example of when stress can be a positive force in organizations.
How would you know if a coworker is experiencing burnout from work? What would you do about it?
What specific actions can a leader take to maintain the morale of the survivors of layoffs through showing compassion?
Show how the Kotter’s model relates to the Lewin’s three-step model. In other words, which steps in the Kotter’s model represent unfreezing, changing, and refreezing?
Provide an example of manipulation, co-optation, or coercion during change. Evaluate the effectiveness of this tactic.
Which OD intervention(s) would you rely on for implementing a change in your organization’s (or university’s) approach to environmental conservation? Why?
Evaluate how well Yum! Brands addressed four subsystems (formal organization, social factors, technology, and physical setting). Did they need to address all of them? Why or why not?
1. There were a number of examples where opportunities for change existed but were not taken. Identify two different changes that were resisted. What could have been done differently to make the
1. Explain why organizational commitment reduced the effects of a lesser diversity climate on intentions to quit.2. Were you surprised by the study’s findings? Why do you think White managers were
1. Which of the previously given challenges indicating a troubled culture are most important in your opinion? Explain why.2. How can short-term and long-term thinking be accomplished at the same
Provide an example of storytelling, a ritual, a symbol, or language that you encountered when you learned an organizational culture based on your experience (this can be from your experience in a
What have you learned about the organizational culture of McDonald’s from this story? What did you learn about Kroc’s leadership style?
How can you make your socialization process smoother when you enter into a new organization? What can you do now to prepare for the preentry and entry phases?
Provide examples of how executives can stay in touch with their customers. How can executives promote an organizational culture that values employees?
What role do you think the fact that Tony Hsieh founded Zappos plays in his ability to influence the culture? Would this be more difficult in an older organization? Explain.
Provide an example of an artifact found in an organization. Trace it to the underlying values and assumptions it represents.
1. What are the most important aspects of IBM Nederland’s vision for diversity?2. This case study is set in the Netherlands. Do you think that the diversity initiatives could work anywhere? Why or
1. Explain why the instrumental approach is more effective in adapting to another culture.2. Provide an example of a time when you experienced a conflict due to interaction with a person from another
1. What are some limits to using categorizations of generations such as millennials to understand behavior in organizations? 2. Can you think of people of this age-group who don’t fit the
What do you think is the biggest challenge in leading a diverse workforce? How can a leader address this challenge?
Have you been on a study abroad experience (or an expatriate assignment)? Describe your process of cultural adjustment and repatriation. If you have not been on a study abroad experience (or
Give an example of when you found something troubling about a different culture. What did you do?
Explain whether or not you agree that CQ can be learned. What aspect of CQ do you feel is the most important for a leader to exhibit? Why?
What are the advantages of knowing cultural values that generalize across cultures? Is it more useful to learn about cultural values that are unique to a culture? Why or why not?
Do you think that cultures around the world are becoming more “westernized” (in other words, like the United States)? Why or why not?
Give an example of an assumption about another culture that may influence your working relationship with a person from that culture. What questions could you ask them to determine whether the person
1. What kind of communication would you say these apps would be?2. What problems do you see with using an app for upward communication? For using an app for formal organization communication?3. Do
1. Explain how you could use active listening (discussed earlier in this chapter) to more effectively communicate with someone of the opposite gender.2. This research is based upon generalizations,
1. Explain how the grapevine had both negative and positive effects in this case.2. Discuss this case in terms of the characteristics of groupthink from Chapter 10 (group rationalization, direct
What are the potential costs of organizational silence? Give an example where an employee withholding information damages the performance of an organization.
Discuss the advantages and disadvantages of using social media to promote an organization’s public image.
List the advantages and disadvantages of being able to access work e-mail from a mobile device. Discuss the limitations of using social media to “brand” an organization.
Do you agree that organizations have the right to monitor employee e-mails and other forms of electronic communication? Why or why not?
Why do you think followers distort information when they communicate with those higher in the organization? What can be done to address this concern?
Which communication network is the most effective in terms of an organization’s ability to innovate? Why?
Why do you think that people in organizations have a difficult time listening? What can organizations do to increase the degree to which their leaders listen to their followers?
Showing 1 - 100
of 334
1
2
3
4