1. Identify the different power issues going on in the case. What types of power do the different parties have? Explain.

2. How are individuals reacting to their power or lack thereof?

3. What types of influence techniques could be used to help in any of these situations to reach commitment by both parties? Identify and justify at least three.

Scoria is a company that helps provide colleges and universities the tools needed to offer degree programs online with services such as the learning management system, tech support for the systems, and online application management.  Scoria recently entered a partnership with Daily University, a fairly well known private university. Daily decides to use the learning management and online teaching tools, course building services, student recruitment and admission services, and textbook and materials management services. The contract was drawn up such that Scoria will receive 50% of the revenues generated from the students in the online program. Several issues have risen that is causing Daily University and its faculty problems. Daily faculty develop the course content and send it to the team at Scoria that build the course in the LMS. Once the courses are built, Scoria does not allow changes to be made for causes such as poor student feedback or changing book editions. So the faculty have the authority to develop their courses but lack the ability to make interesting changes to the courses based upon what they think is happening.