A software package your team created last month has just created errors in a clients files. This
Question:
A software package your team created last month has just created errors in a client’s files. This was because the client has incompatible file formats. How would you politely convey this to your client in a positive manner without earning the client’s displeasure?
Fantastic news! We've Found the answer you've been seeking!
Step by Step Answer:
Answer rating: 50% (2 reviews)
Communication is key in such cases The message has to be conveyed in a respectful and professional manner Heres an example of how you might write an e...View the full answer
Answered By
Sandhya Sharma
I hold M.Sc and M.Phil degrees in mathematics from CCS University, India and also have a MS degree in information management from Asian institute of technology, Bangkok, Thailand. I have worked at a international school in Bangkok as a IT teacher. Presently, I am working from home as a online Math/Statistics tutor. I have more than 10 years of online tutoring experience. My students have always excelled in their studies.
4.90+
119+ Reviews
214+ Question Solved
Related Book For
Excellence In Business Communication
ISBN: 9781292404806
13th Edition
Authors: John Thill, Courtland Bovee
Question Posted:
Students also viewed these Business questions
-
Managing Scope Changes Case Study Scope changes on a project can occur regardless of how well the project is planned or executed. Scope changes can be the result of something that was omitted during...
-
Planning is one of the most important management functions in any business. A front office managers first step in planning should involve determine the departments goals. Planning also includes...
-
Design a Java class that represents a cache with a fixed size. It should support operations like add, retrieve, and remove, and it should evict the least recently used item when it reaches capacity.
-
Which of the following statements about Erlang are TRUE? Check all that apply All functions in an .erl file are public by default, i.e. callable from the shell or from any other file All parameters...
-
A golf ball is hit off a tee at the edge of a cliff. Its x and y coordinates as functions of time are given by the following expressions: x = (18.0 m/s) t And y = (4.00 m/s) t (4.90 m/s2) t2 (a)...
-
Artero Corporation is a traditional toy products retailer that recently started an Internet-based subsidiary that sells toys online. A markup is added on goods the company purchases from...
-
Differentiate pressurized water reactor and boiling water reactor.
-
How much time do commuters living in or near cities spend commuting to work each week? The file CommutingTime contains the average weekly commuting time in 30 U.S. cities. For the weekly commuting...
-
Required information [The following information applies to the questions displayed below.] Income statements for the current year and one year ago, follow. Assume that all sales are on credit. For...
-
Every six months, your organization reviews the procedures it follows as part of a more general review of performance. The slight improvement in sales shown by the review is 3 percent behind target...
-
Why does a personal style of writing on blogs and other social media channels help build stronger relationships with audiences?
-
Rouse Incorporated reported sales, cost of sales, and inventory figures for last year and the current year as follows (all dollars in thousands). What is the amount of inventory turnover for each...
-
program using the c language and Unix/Linux to demonstrate your understanding of the Unix system calls for creating and synchronizing processes. The program must display your last name and then your...
-
11: 12: 13: 14: 15: 16: Question 2: MIPS 5-stage Pipeline (35 pts) For this question, your first task is to write the MIPS instructions based on the provided machine codes. You may assume the first...
-
Flag Faber Manufacturing inc of st paul purchases 9,649 top of the line semiconductor; the maximum backordering quantity in units 502; lead time = 1.5 month ( the firm operates 12 months per year)....
-
The adjusted trial balance for Chiara Company as of December 31 follows. Cash Accounts receivable Interest receivable Debit $ 30,000 Credit 52,000 18,000 nt ok Notes receivable (due in 90 days)...
-
What are some of the most effective ways that companies can detect and prevent inventory and noncash assets fraud? How can companies establish robust internal controls over their inventory and asset...
-
Why does a global sales force cause special compensation problems? Suggest some alternative solutions.
-
A researcher reports a significant two-way between-subjects ANOVA, F(3, 40) = 2.96. State the decision to retain or reject the null hypothesis for this test.
-
A negative message using the __________ __________ opens with a buffer and then builds up the reasons behind the bad news before presenting the bad news itself.
-
A negative message using the __________ __________ opens with the bad news and then proceeds to the reasons for the situation or decision.
-
Which of these is the best way to achieve the appropriate tone in a condolence message? a. Keep it short, simple, and sincere. b. Include several time-tested phrases such as Life is for the living....
-
How does lean production facilitate effective communication and collaboration across departments?
-
2. The idiophones in gamelan ensembles occur in pairs. The longest bar on a particular gamelan pair has a fundamental frequency (pitch) of 100Hz. Call this gamelan A. (a) (3 points) What are two...
-
The authors of The Creation of Inequality make the point that the Ice Age had barely thawed when some of our ancestors began "surrendering bits of equality." And that process unfolds across 15,000...
Study smarter with the SolutionInn App