When your audience is likely to have a skeptical or even hostile reaction to your main idea,

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When your audience is likely to have a skeptical or even hostile reaction to your main idea, you should generally use

a. The indirect approach

b. The direct approach

c. The open-ended approach

d. The closed approach

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Related Book For  answer-question

Excellence In Business Communication

ISBN: 9780134319056

12th Edition

Authors: John Thill, Courtland Bovee

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