Compare and contrast the initial AllRoad process, shown in Figure 2-1, with the version shown in Figure CE18-4. (Treat the parallelograms in Figure 2-1 as databases.)

a. Summarize the problems that existed in the origi- nal process and explain how the adjusted process enables a solution to those problems.

b. Summarize the changes to information sys- tems that will need to be made to implement the process change in Figure CE18-4. Consider each of the five information system components.

c. Which actors (employees) are the primary benefi- ciaries of the process change?

d. Suppose some employees who are not beneficia- ries of a process change are required to do their work differently. Summarize management chal- lenges you can expect. Describe how you would deal with those challenges.