Summarize how knowledge and consideration of business processes will enable the AllRoad team to accomplish its goal.

Describe how you can use process models like Figure 2-3 when investigating opportunities. Explain the differences between Figures 2-1 and 2-4. State two dimensions of process quality and give examples of how information systems can improve both. Describe how you can use your knowledge of process quality, the role of information systems, and process abstractions during your career.