Question: 9. When managers use benchmarking in the planning process, they usually try to . (a) set up fl exible budgets (b) identify best practices used

9. When managers use benchmarking in the planning process, they usually try to .

(a) set up fl exible budgets

(b) identify best practices used by others

(c) fi nd the most accurate forecasts that are available

(d) use expert staff planners to set objectives

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