Salesforce.com and Sugar are CRM products that are intended for use by larger organizations than Act! and

Question:

Salesforce.com and Sugar are CRM products that are intended for use by larger organizations than Act! and GoldMine.

a. To learn about these products, visit www.salesforce.com and www.sugarcrm.com.

b. These two products seem to differ in orientation. To learn how others view these differences, Google or Bing the phrase

“Salesforce vs. Sugar CRM.” Read several comparisons.

c. Summarize your findings in a 2-minute presentation to the rest of the class. Include in your summary the intended market for these products, their costs, and their relative strengths and weaknesses.

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Related Book For  book-img-for-question

Experiencing MIS

ISBN: 9780132667166

3rd Edition

Authors: David Kroenke

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