Question: The first step in the decision-making process is to ______. a. Generate a list of alternatives. b. Assess the costs and benefits of each alternative.

The first step in the decision-making process is to ______. 

a. Generate a list of alternatives.

b. Assess the costs and benefits of each alternative. 

c. Identify and define the problem. 

d. Perform an ethics double-check.

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