1. Label each element of the balanced scorecard. 2. Describe in words the relationships illustrated by the...
Question:
1. Label each element of the balanced scorecard.
2. Describe in words the relationships illustrated by the scorecard’s strategy map.
3. Describe in words the relationships illustrated by the scorecard’s measure map.
Transcribed Image Text:
Learning and Growth Internal Processes Financial Customer Reduce production mal- Acquire up-to-date technology Reduce Improve delivery times Satisfy the Increase employee profits customer turnover functions Award more paid time off Perform weekly machine maintenance Average age of production machinery Number of production mal- Percentage of customers who shop again Online Average employee Hours from Market customer Gross profit ordered to share survey delivered tenure functions rating 5 per wk. $210 million 5,5 угs. 3.5 yrs. 42 hrs. 55% 9.5 25%
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Related Book For
Forensic And Investigative Accounting
ISBN: 9780808056300
10th Edition
Authors: G. Stevenson Smith D. Larry Crumbley, Edmund D. Fenton
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