American Express’s “Business Class” is a website that is designed for small-business owners (https://www.american express.com/en-us/business/trends-and-insights/). Take a look at the Business Class website and answer the following questions:

a. What questions can Business Class answer for business owners?

b. Develop a list of five issues or topics that you feel illustrate how American Express does an effective job of presenting information on this website.