Henry is the project manager for a process improvement project. Henry is a recently hired Six Sigma expert. David is the process owner of the process Henry must optimize. During the project kick-start meeting with the project sponsor, David said he supports all continuous improvement efforts. However, David is unaware of the Six Sigma technique and feels threatened by the newly hired expert, and as a result, is blocking Henry’s ideas. What is David’s current engagement level with the project?

Unaware Supportive Resistant Neutral