. Historically, John Smith, a team member, has misinterpreted work package instructions and has not produced the appropriate deliverables on time without significant rework being required. This has impacted the overall schedule variance of the project. For the next work package to be assigned to John, the project manager should:

a) Tell John’s manager that John’s work is substandard

b) Talk to John and have him communicate his understanding of the work package deliverable

c) Remove John from your team

d) Discuss the issue in the weekly project status meeting and gain consensus of the entire team