Consider the following developments and indicate which components of the BPMS architecture are affected when they are addressed.

1. A new decision support system is developed to support acceptors in making their assessment of claims. 

2. Ms. Senora retires. 

3. A new distinction between claims becomes relevant: regular acceptors are now also qualified to deal with claims above ϵ 1,000 as long as they worked on previous claims by the same client. 

4. Claims that are issued on cars which are over 10 years old need to be continuously monitored by management.