This chapter discusses three survey response biases that could occur in international marketing research: yea-saying, extreme response

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This chapter discusses three survey response biases that could occur in international marketing research: yea-saying, extreme response bias, and social desirability bias. Describe what these biases mean and suggest possible solutions for each of them.

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Global Marketing Management

ISBN: 978-1119398332

7th edition

Authors: Masaaki Kotabe, Kristiaan Helsen

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