1. Using the m { 2s rule, what variance investigation decisions would be made?
2. Present control charts for each of the three bread sauces for March. What inferences can you draw from the charts?
3. What are the costs of quality in this example? How could Chunky Meatbots employ Six Sigma programs to improve quality?

Required

1. Draw a Pareto diagram of the quality failures experienced by Pauli’s Pizza.
2. Give examples of prevention activities that could reduce the failures experienced by Pauli’s.
3. Draw a cause-and-effect diagram of possible causes for late deliveries.

Transcribed Image Text:

Type of Quality Failure Late delivery Damaged or spoiled product delivered Incorrect order delivered Service complaints by customer of delivery personnel Failure to deliver incidental items with order (drinks, side items, etc.) Quality Failure Incidents, First Quarter 2020 50 5 12 8 18