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International Management Culture Strategy And Behavior ISE 12th Edition Fred Luthans, Jonathan Doh - Solutions
How might the United States and EU resolve differences such as this in the future?
Why would an approach emphasizing “substantial equivalence”result in an outcome different from the outcome of a policy driven by the “precautionary principle”?
How would you characterize the cultures of Europe(France and Germany) and the United States in terms of Hofstede’s scheme? In what ways are the cultures similar, and in what ways do they differ?
How does your solution compare to your expectation of the likely actual outcome? What is different or similar in the two approaches?
To what degree did groups construct their countries to best justify their position? In situations where this happened, did it work? Why? Why not?
Did the delegations from various countries attempt to find mutual goals and interests despite their differences? In what ways were the best interests of the overall plan subjugated to the individual
What role did language differences play during the negotiation? What was the effect of lack of understanding or miscommunication on the process?
At any time, did delegations recognize the cultural differences between themselves and the others? If so, was any attempt made to try to adapt to another country’s norms? Why? Why not? Would there
What role did cultural differences play in the various phases of the negotiation process? Be careful not to overlook the introductory phase. Was the negotiation frustrating? Satisfying? Other? Why?
In England, holding your index and middle fingers up in a V with the back of your hand facing another person is seen asa. a gesture of peace.b. a gesture of victory.c. a signal that you want two of
When a taxi driver in India shakes his head from side to side, it probably meansa. he thinks your price is too high.b. he isn’t going in your direction.c. he will take you where you want to go.d.
When you feel you are being taken advantage of in a business exchange in Vietnam, it is important toa. let the anger show in your face but not in your words.b. say that you are angry but keep your
When a stranger in India wants to know what you do for a living and how much you earn, he willa. ask your guide.b. invite you to his home and, after getting to know you, will ask.c. come over and ask
If you order “bubble and squeak” in a London pub, you will geta. two goldfish fried in olive oil.b. a very cold beer in a chilled glass, rather than the usual warm beer.c. Alka Seltzer and a
In Venezuela, New Year’s Eve is generally spenta. in quiet family gatherings.b. at wild neighborhood street parties.c. in restaurants with horns, hats, and live music and dancing.d. at pig roasts
A wedding gift that should not be given to a Chinese couple would bea. a jade bowl.b. a clock.c. a basket of oranges.d. shifts embroidered with dragon patterns.
Chinese culture teaches peoplea. to seek psychiatric help for personal problems.b. to avoid conflict and internalize personal problems.c. to deal with conflict with immediate confrontation.d. to seek
American managers running businesses in Mexico have found that by increasing the salaries of Mexican workers, theya. increased the number of hours the workers were willing to work.b. enticed more
In the area that was formerly West Germany, leaders who display charisma area. not among the most desired.b. the ones most respected and sought after.c. invited frequently to serve on boards of
The doors in German offices and homes are generally kepta. wide open to symbolize an acceptance and welcome of friends and strangers.b. slightly ajar to suggest that people should knock before
If you want to give a necktie or a scarf to a Latin American, it is best to avoid the colora. red.b. purple.c. green.d. black.
The appropriate gift-giving protocol for a male executive doing business in Saudi Arabia is toa. give a man a gift from you to his wife.b. present gifts to the wife or wives in person.c. give gifts
When giving flowers as gifts in Western Europe, be careful not to givea. tulips and jonquils.b. daisies and lilacs.c. chrysanthemums and calla lilies.d. lilacs and apple blossoms.
In France, when friends talk to one another,a. they generally stand about 3 feet apart.b. it is typical to shout.c. they stand closer to one another than Americans do.d. it is always with a third
In some South American countries, it is considered normal and acceptable to show up for a social appointmenta. 10 to 15 minutes early.b. 10 to 15 minutes late.c. 15 minutes to an hour late.d. 1 to 2
When rewarding a Hispanic worker for a job well done, it is best not toa. praise him or her publicly.b. say “thank you.”c. offer a raise.d. offer a promotion.
In China, the status of every business negotiation isa. reported daily in the press.b. private, and details are not discussed publicly.c. subjected to scrutiny by a public tribunal on a regular
American managers tend to base the performance appraisals of their subordinates on performance, while, in Iran, managers are more likely to base their performance appraisals ona. religion.b.
Pointing your toes at someone in Thailand isa. a symbol of respect, much like the Japanese bow.b. considered rude even if it is done by accident.c. an invitation to dance.d. the standard public
When eating in India, it is appropriate toa. take food with your right hand and eat with your left.b. take food with your left hand and eat with your right.c. take food and eat it with your left
In Thailanda. it is common to see men walking along holding hands.b. it is common to see a man and a woman holding hands in public.c. it is rude for men and women to walk together.d. men and women
The principal religion in Malaysia isa. Buddhism.b. Judaism.c. Christianity.d. Islam.
In Latin America, businesspeoplea. consider it impolite to make eye contact while talking to one another.b. always wait until the other person is finished speaking before starting to speak.c. touch
In Latin America, managersa. are most likely to hire members of their own families.b. consider hiring members of their own families to be inappropriate.c. stress the importance of hiring members of
In Japan, virtually every kind of drink is sold in public vending machines except fora. beer.b. diet drinks with saccharine.c. already sweetened coffee.d. soft drinks from U.S. companies.
In Korea, business leaders tend toa. encourage strong commitment to teamwork and cooperation.b. encourage competition among subordinates.c. discourage subordinates from reporting directly, preferring
In Japan, loudly slurping your soup is considered to bea. rude and obnoxious.b. a sign that you like the soup.c. okay at home but not in public.d. something only foreigners do.
Microsoft is weighing setting up an R&D facility in India to develop new software applications. Should it staff the new facility with Microsoft employees? Indian employees? Or should it subcontract
Ford is in the process of training managers for overseas assignments. Would a global leadership program be a useful approach? Why or why not?
Hofstadt & Hoerr, a German-based insurance firm, is planning on expanding out of the EU and opening offices in Chicago and Buenos Aires. How would a cultural assimilator be of value in training the
Zygen Inc., a medium-sized manufacturing firm, is planning to enter into a joint venture in China. Would training be of any value to those managers who will be part of this venture? If so, what types
IBM is planning on sending three managers to its Zurich office, two to Madrid, and two to Tokyo. None of these individuals have any international experience.Would you expect the company to use a
How do the following types of MNCs differ: ethnocentric, polycentric, regiocentric, and geocentric? Which type is most likely to provide international management training to its people? Which is
What kinds of problems do expatriates face when returning home? Identify and describe four of the most important. What can MNCs do to deal with these repatriation problems effectively?
What are the major common elements in an expat’s compensation package? Besides base pay, which would be most important to you? Why?
What selection criteria are most important in choosing people for an overseas assignment? Identify and describe the four that you judge to be of most universal importance and defend your choice.
A New York–based MNC is in the process of staffing a subsidiary in New Delhi, India. Why would it consider using expatriate managers in the unit? Local managers? Third-country managers?
What do U.S. managers need to know about leading in the international arena? Identify and describe three important guidelines that can be of practical value.
A U.S. firm is going to be opening a subsidiar y in Japan within the next six months. What type of leadership style does research show to be most effective for leading high-achieving Japanese?
Using the GLOBE study results and other supporting data, determine what Japanese managers believe about their subordinates. How are these beliefs similar to those of U.S. and European managers? How
Using the results of the classic Haire and associates study as a basis for your answer, compare and contrast managers’ attitudes toward leadership practices in Nordic-European and Latin-European
What cultures would be the most likely to perceive differences between managerial and leadership duties?What cultures would view them as the same? Use evidence to support your answer.
What policies could MNCs utilize to motivate employees working remotely from different geographic settings?
What does a U.S. firm setting up operations in Japan need to know about work centrality in that country?How would this information be of value to the multinational?Conversely, what would a Japanese
A U.S. manufacturer is planning to open a plant in Sweden. What should this firm know about the quality of work life in Sweden that would have a direct effect on job design in the plant? Give an
What are the dominant characteristics of high achievers?Using Figure 12–7 as your point of reference, determine which countries likely will have the greatest percentage of high achievers. Why is
A company practices personnel performance evaluation through reviewing financial decisions management has made, specifically focusing on ROI. How is this approach beneficial to the company? Which
How are U.S. multinationals trying to introduce total quality management into their operations? Give two examples. Would a U.S. MNC doing business in Germany find it easier to introduce TQM concepts
How would you explain a company’s decision to use centralized decision-making processes and decentralized control processes, considering that the two are so interconnected? Provide an industry
Which cultures would be more likely to focus on external controls? Which cultures would consider direct controls to be more important than indirect controls?
A British computer firm is acquiring a smaller competitor located in Frankfurt. What are two likely differences in the way these two firms carry out the decision-making process? How could these
If a high-tech firm wanted to set up operations in Turkey, what steps could it take to ensure that the subsidiary would not be expropriated? Identify and describe three strategies that would be
How has terrorism impacted foreign interest in Iran and Saudi Arabia, considering the vast oil reserves that are there? How have terrorist attacks affected political relationships between countries
Most firms attempt to quantify their political risk, although they do not assign specific weights to the respective criteria. Why is this approach so popular?Would the companies be better off
What types of political risk would a company entering Russia face? Identify and describe three. What types of political risk would a company entering France face? Identify and describe three. How are
In what way do the concepts of formalization, specialization, and centralization have an impact on MNC organizational structures? In your answer, use a well-known firm such as IBM or Ford to
If the company in question 2 finds after three years of international effort that it is selling 50 percent of its output overseas, what type of organizational structure would you suggest for the
If the company in question 2 finds a major market for its products in Europe and decides to expand into Asia, would you recommend any change in its organizational structure? If yes, what would you
A small manufacturing firm believes there is a market for handheld tools that are carefully crafted for local markets. After spending two months in Europe, the president of this firm believes that
One of the most common entry strategies for MNCs is the joint venture. Why are so many companies opting for this strategy? Would a fully owned subsidiary be a better choice?
Mercedes changed its U.S. strategy by announcing that it is developing cars for the $30,000 to $45,000 price range(as well as its typical upper-end cars). What might have accounted for this change in
What particular conditions that MNCs face in emerging markets may require specialized strategies?What strategies might be most appropriate in response? How might a company identify opportunities at
AB InBev is attempting to expand in India, where beer is not widely consumed and liquor dominates the market. What areas should be targeted for strategic goals? What could be some marketing
Consider that both a retail chain and a manufacturing company want to expand overseas. What environmental factors would have the most impact on these companies? What ratio of environmental scanning
Some international management experts contend that globalization and national responsiveness are diametrically opposed forces and that to accommodate one, a multinational must relax its efforts in
Define global integration as used in the context of strategic international management. In what way might globalization be a problem for a successful national organization that is intent on going
Of the four imperatives discussed in this chapter—economic, political, quality, and administration—which would be most important to IBM in its efforts to make inroads in the African market? Would
Wilsten Inc. has been approached by a Japanese firm that wants exclusive production and selling rights for one of Wilsten’s new high-tech products. What does Wilsten need to know about Japanese
Which elements of the negotiation process should be done with only your side of the negotiation?Which events should take place with all sides present?Why?
If a company new to the international arena is negotiating an agreement with a potential partner in an overseas country, what basic steps should it be prepared to implement? Identify and describe
Why is nonverbal communication a barrier to effective communication? Would this barrier be greater for Yamamoto Iron & Steel (question 3) or Diaz Brothers(question 4)? Defend your answer.
Diaz Brothers is a winery in Barcelona. The company would like to expand operations to the U.S. and begin distributing its products in the Chicago area. If things work out well, the company then will
Yamamoto Iron & Steel is considering setting up a minimill outside Atlanta, Georgia. At present, the company is planning to send a group of executives to the area to talk with local and state
One of the major reasons that foreign expatriates have difficulty doing business in the U.S. is that they do not understand American slang. A business executive recently gave the following three
How does explicit communication differ from implicit communication? What is one culture that makes wide use of explicit communication? Implicit communication?Describe how one would go about conveying
A number of guidelines can be valuable in helping MNCs make diverse teams more effective. What are five of these? How do they relate to the guidelines established by Panasonic, as discussed in the
In which of the four types of organizational cultures—family, Eiffel Tower, guided missile, incubator—would most people in the U.S. feel comfortable? In which would most Japanese feel
When comparing the negotiating styles and strategies of French versus Spanish negotiators, a number of sharp contrasts are evident. What are three of these and what could MNCs do to improve their
What are some categories of cultural differences that help make one country or region of the world different from another? In each case, describe the value or norm and explain how it would result in
Many MNCs would like to do business overseas in the same way that they do business domestically. Do research findings show that any approaches that work well in the U.S. also work well in other
In what ways are parochialism and simplification barriers to effective cross-cultural management? In each case, give an example.
If a locally based manufacturing firm with sales of US$350 million decided to enter the EU market by setting up operations in France, which orientation would be the most effective: ethnocentric,
In what way is time a cultural factor? In what way is the need to control the environment a cultural factor?Give an example for each.
How did project GLOBE build on and extend Hofstede’s analysis? What unique contributions are associated with project GLOBE?
What are the characteristics of each of the following pairs of cultural characteristics derived from Trompenaars’research: universalism versus particularism, neutral versus emotional cultures,
What are the four major dimensions of culture studied by Geert Hofstede? Identify and describe each. What is the cultural profile of the U.S.? Of Asian countries?Of Latin American countries? Of Latin
What is meant by the term values? Are cultural values the same worldwide, or are there marked differences?Are these values changing over time, or are they fairly constant? How does your answer relate
What is meant by the term culture? In what way can measuring attitudes about the following help differentiate between cultures: centralized or decentralized decision making, safety or risk,
Why are MNCs getting involved in corporate social responsibility and sustainable business practice? Are they displaying a sense of social responsibility, or is this merely a matter of good business,
What are some strategies for overcoming the impact of counterfeiting? Which strategies work best for discretionary goods (for instance, movies) versus nondiscretionary goods (e.g., pharmaceuticals)?
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