Question: Four techniques available when a service is designed are: a) recognize political or legal change, technological change, socio- logical demographic change, and economic change. b)

Four techniques available when a service is designed are:

a) recognize political or legal change, technological change, socio- logical demographic change, and economic change.

b) understand product introduction, growth, maturity, and decline.

c) recognize functional specifications, product specifications, design review, and test markets.

d) ensure that customization is done as late in the process as possi- ble, modularize the product, reduce customer interaction, and focus on the moment of truth.

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer

Step: 1 Unlock blur-text-image

Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock

Step: 3 Unlock

Students Have Also Explored These Related Hotel Operations Management Questions!

CASE 21 In February 2019. Samsung Electronics celebrated the 10th in 2014. These troubles with its leadership have not diminished anniversary of its introduction of the Galaxy S line of smart-...

According to the part 1 answers below, can you do part 2? Term Project Part 2a: Final Project Report (i need answers fort this part) This part will help you understand the transformation system of...

1. There are several ways that Business-to-Business marketing is different from Consumer Marketing. All of the following are differences except: (Points : 2) Business to business promotion has more...

MGMT4308 DR. HUANG Knowledge Base for General Environmental Analysis1 The general environment is composed of factors that can have dramatic effects on firm strategy. We divide the general environment...

Page 1 of 20 Print Publication Date: Jul 2017 Subject: Law, IT and Communications Law Online Publication Date: Dec 2016 DOI: 10.1093/oxfordhb/9780199680832.013.45 Gregory N. Mandel The Oxford...

Create a report that could be distributed to various stakeholders impacted by your recommendations discussed over the past five weeks of the Systems Management course. Note: You must use headers and...

Abstract Accounting frameworks follow stipulations of existing Accounting Theories. This exploratory research sets out to trace the evolution of accounting theories of Charge and Discharge Syndrome...

Global Trends http://2012books.lardbucket.org/books/management-principles-v1.1/s07-04-global-trends.html Uncertainty Avoidance http://sk.sagepub.com.ezproxy.umuc.edu/reference/businesstoday/n939.xml...

2. Explain the different types of cable jointing, cable terminations, which are used in electrical installation system.

Change your answer in Group Project 2 to include foreign travel. How does the use case and use case scenario change?

Make at least one recommendation as to how the organization could improve its financial performance for a a nonprofit that helps children and families

For the circuit shown in Figure 2.29, (a) determine the $2 \times 2$ bus admittance matrix $\boldsymbol{Y}_{\text {bus }}$, (b) convert the voltage sources to current sources and determine the...

The three-station work cell at Pullman Mfg., Inc. is illustrated in figure S7.8. It has two machines at station 1 in parallel (i.e., the product needs to go through only one of the two machines...

The Pullman Mfg., Inc. three-station work cell illustrated in figure S7.8 has two machines at station 1 in parallel. (The product needs to go through only one of the two machines before proceeding to...

Ag Bio Tech (ABT) was organized on January 1 by four friends. Each organizer invested $10,000 in the company and, in turn, was issued 8,000 shares of common stock. To date, they are the only...

S ACC1003/May 2018 uestion 2 SECTION B (Answer TWO questions) Bella Napoli produces customised pizza for large-scale customers and has four categories of overhead. The four categories and the...