Some GMs measure their own effectiveness using primarily ADR, while others prefer to evaluate their effectiveness by

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Some GMs measure their own effectiveness using primarily ADR, while others prefer to evaluate their effectiveness by the occupancy rate generated. More recently, RevPAR (see Chapter 3 ) has become the standard by which the effectiveness of a hotel’s management team is evaluated. Describe at least one strength and one weakness of each of these approaches. Are all three measures still useful? Would you, as a GM, use RevPAR as your exclusive measure of effectiveness? Why or why not?

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Hotel Operations Management

ISBN: 978-0134337623

3rd edition

Authors: David K. Hayes, Jack D. Ninemeier, Allisha A. Miller

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