Question: Read and Write Visit the Customer Service Zone & Help Centers Web site through the course Web site at www.mhhe.com/lamberton4e or located internet exercises 425

Read and Write Visit the Customer Service Zone & Help Center’s Web site through the course Web site at www.mhhe.com/lamberton4e or located internet exercises 425 directly at http://customerservicezone.com/Customer_Service_-_ Internal_Customers/. Read one of the articles posted on internal customers. Summarize the article, explaining the methods or strategies the author suggests to improve internal customer relations.

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