What should Shabana do to improve her ability to be understood by more customers? Is the problem
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- What should Shabana do to improve her ability to be understood by more customers?
- Is the problem of language comprehension in this case really a problem of customers not being too sharp mentally?
- What actions do you recommend that Trevor take to help Shabana improve her ability to be understood by her customers? Or, should he just fire her?
- To what extent do you think Trevor is practicing job discrimination by even hinting that he might fire Shabana if she is not better understood by a wider variety of customers?
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Related Book For
Human Relations Interpersonal Job-Oriented Skills
ISBN: 978-0133547962
4th Canadian edition
Authors: Andrew J. DuBrin, Terri M. Geerinck
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